Six Flags Entertainment Corporation (SIX) Q3 2022 Earnings Call Transcript

Six Flags Entertainment Corporation (NYSE:SIX) Q3 2022 Earnings Conference Call November 10, 2022 8:00 AM ET

Company Participants

Stephen Purtell – Senior Vice President-Investor Relations

Selim Bassoul – President and Chief Executive Officer

Gary Mick – Chief Financial Officer

Conference Call Participants

Ben Chaiken – Credit Suisse

Paul Golding – Macquarie

Steve Wieczynski – Stifel

Ian Zaffino – Oppenheimer

Jamie Hardiman – Citi

David Katz – Jefferies

Michael Swartz – Truist

Barton Crockett – Rosenblatt Securities

Operator

Good day, and welcome to the Third Quarter 2022 Six Flags Entertainment Corporate Earnings Conference call. All participants will be in a listen-only mode. [Operator Instructions] After today’s presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note, this event is being recorded.

I would now like to turn the conference over to Stephen Purtell, Senior Vice President of Investor Relations. Please go ahead.

Stephen Purtell

Good morning and welcome to our third quarter 2022 call. With me is Selim Bassoul, President and CEO of Six Flags; and Gary Mick, our Chief Financial Officer. We will begin the call with prepared comments and then open the call to your questions.

Our comments will include forward-looking statements within the meaning of the Federal Securities Laws. These statements are subject to risks and uncertainties that could cause actual results to differ materially from those described in such statements, and the company undertakes no obligation to update or revise these statements.

In addition, on the call, we will discuss non-GAAP financial measures. Investors can find both a detailed discussion of business risks and reconciliations of non-GAAP financial measures to GAAP financial measures in the company’s annual reports, quarterly reports, and other forms filed or furnished with the SEC.

At this time, I will turn the call over to Selim.

Selim Bassoul

Thank you, Steve and thanks to all of you for joining us today. I want to begin by thanking the entire Six Flags team. The most important thing we have done since I took over as CEO a year ago is to develop an agile culture of excellence, urgency and results. Taking risks, challenging outdated ways of thinking and investing in people is how I have taken companies like Middleby to the next level.

And in this challenging year of strategic transition, our team worked tirelessly to elevate the experience of every guest and to lay the groundwork for sustainable profit growth in the future. Their passion for our parks and serving our guests is inspiring. And I’m proud to be leading this exceptional team. We needed this cultural shift because we are making big bets as a company. On today’s call, I will discuss those bets, why we made them and the lessons we have learned.

Then Gary will discuss our financial results. Finally, before opening the call to questions, I will return to discuss how we have applied those lessons learned and why we are so optimistic about the future. So what are the big bets we have made as a company. First, we bet that we could upgrade the park experience by investing in our infrastructure and employee friendliness and by lowering attendance to create an extraordinary value proposition that will allow us to grow revenue by raising prices in line with value we provide.

Second, that we could add meaningful new experiences beyond just rides, attracting new consumers and multi-generational families to create the best memories and earn the long-term loyalty of our guests. Third, that we can deliver these improved experiences with a lower cost structure by investing in technology to become more productive, flattening our organization and developing a culture of empowerment and autonomy in our parks.

These big bets can have big payoffs and while the third quarter was disappointing from an attendance standpoint, the sustained improvements we are seeing in guest satisfaction and spending per capita and our improved October results gives me confidence, we are moving in the right direction. Why have we made these bets? Six Flags has a solid foundation with a beloved brand that is recognized around the world and a strong affinity in the areas our parks are located.

We have an incredible consumer following in the markets we serve with the level of social media reach, second-only to Disney, among all theme park companies in North America. Our assets are irreplaceable. We are a global leader in delivering thrills, home to 145 roller coasters and a diverse collect correction of themed experiences, family events, and nearly 1,000 rides created across the network of regional parks that are located in the top 11 markets in the U.S., including some of the fastest growing markets in the country.

Yet, our earnings have stagnated since 2018 for three key reasons. First, over the years, we overemphasized attendance growth causing us to pursue tactics such as deep discounting and giving free tickets to guests who spend very little in our parts. In the last two years alone, we spend more than $100 million marketing these discounts and conditioning our guests to expect them.

We have now realized that focusing purely on attendance has historically resulted in low margins, overcrowding in our parks, declining guest satisfaction and significant stress on our team members. So while attendance is an important metric, it was only one of several different variables that impact our bottom line.

Second, we centralize decision making and built a large bureaucratic organization with many silos. This had the effect of bloating our cost structure, and pulling decision making away from our team members who are closest to our guests.

In addition, the overcrowding of our parks required us to increase our in-park labor costs to keep up with demand. Finally, we failed to evolve our park experience at the same pace as our guests’ expectations. Specifically, our guests expect a seamless experience that blends our thrill rides and attraction with special immersive events, upgraded food and beverage offerings, enhanced amenities and modern technology.

What lesson have we learned through this transformation? This year, we weren’t afraid to be bold with the changes that we made to our business model. Some of these changes were well received and effective, others were not. The transformation of Six Flags will take time and our results will not be linear. The result in the third quarter reflected a quarter in which we also were faced with inclement weather, record inflation and sky-high gas prices that negatively affected attendance. We have historically under invested in basic amenities and key areas important to our guests.

Our number one focus this year was to invest in areas that directly impact the guest experience such as ride efficiency, employee friendliness, park cleanliness, food variety and quality, guest amenities and guest facing technology. These improvements require time to implement and continue to be a work in progress and some parks have been more successful than others. I will talk about the tremendous progress we have made a little later in the call.

Along with that, we knew the pricing approach that had been in place at Six Flags for more than a decade didn’t appropriately value the experience our guests deserved. When one of our biggest hurdles was adjusting our pricing and product architecture, as we raised prices and scaled back benefits, we knew we made the difficult but necessary decision to permanently lose a segment of our guests, particularly those who came on free or heavily discounted tickets.

Raising price is no easy task for a company that has conditioned it customers to expect discounts. And it is clear that the segment of our guests experience sticker shock with our new pricing. This sticker shock was amplified by the time lag between our park improvement and our price increases. Additionally, research has now shown us that Six Flags guests had a more pessimistic outlook about the economy at the time we were going into the peak summer season.

There were other lessons along the way based on guest feedback we realized that we lost attendance by letting go of our membership program and our all season dining program. We also lost attendance by not selling heavily discounting season passes in the fall with the elimination of deep discounts during the periodic sales we’ll need to accommodate a new purchasing pattern for season passes within our marketing strategy.

We had intentionally dialed back marketing this past year as we evaluated what mattered most to our target customers but we realized we must be more vocal about the changes we are making to increase value at the parks. We also knew that we have underinvested in technology over the years, but realized we were further behind than we saw. With a highly competitive market and digitally engaged younger demographic, these technology investments are more crucial than ever to ensure we are attracting guests of all ages who are investing significantly to catch up in this area, adding to the team and our capabilities in a way that will allow frictionless guest experience online as well as in the park.

Finally, we learned how to develop a lean operating cost structure in line with our attendance levels. While we have made considerable progress on that front, we did not adjust our cost structure fast enough earlier in the year as we enter the peak summer season.

We have learned a lot this year, allowing us to further refine our approach as we build a model based on healthy attendance growth, sustainable per cap gains and an optimized cost structure, all of which build an attractive bridge to enhance guest experiences and shareholder value.

I would now like to hand the call over to Gary who will provide more details on our financial performance. Gary?

Gary Mick

Thank you, Selim, and good morning, everyone. Starting with results for the third quarter, total attendance was 8 million guests, which represented a 33% decrease from third quarter 2021. The attendance trend in September was significantly down from July and August for several reasons.

First, we experienced poor weather over Labor Day and the first weekend of Fright Fest, which occurred at the end of the third quarter due to Hurricane Ian. Second, the adverse impact of the lower active pass base, which historically represents higher than average proportion of visitation during September. And third, in August of last year, we provided a renewal offer to existing pass holders for season passes as low as $40. This price is not reflective of the value we provide and we decided not to hold the sale this year resulting in fewer season passes sold in September. Because guests tend to visit shortly after purchasing a pass, this negatively impacted September attendance.

Revenue for the third quarter was $505 million, a decrease of $133 million or 21%, compared to the third quarter 2021, largely driven by lower attendance offset by higher per capita spending. Total guest spending per capita of $61 represented an increase of $9 or 17% versus third quarter 2021. Admission spending per capita increased $6 or 22% and in-park spending per capita increased $3 or 12%.

The increase in admissions spending per capita compared to 2021 was driven primarily by higher realized ticket prices and a higher mix of single day tickets while the increase in in-park spending per capita compared to 2021 reflected or improved assortment of in-park offerings and pricing initiatives. On the cost side, cash operating and SG&A expenses versus 2021 decreased by $68 million or 24% driven primarily by full-time headcount reductions, fewer variable labor hours partially offset by inflation in the form of higher wages, insurance and utilities. Adjusted EBITDA for the quarter was $226 million compared to $279 million in the third quarter of 2021.

Moving to our year-to-date results, since park operations were impacted during the first half of 2021 by pandemic-related closures and capacity limitations at some of our parks, we believe it is more instructive to compare our year-to-date results to 2019, which had a similar operating calendar to 2022. Relative to 2019, revenue for the first nine months of 2022 decreased by $148 million or 12%.

This includes a $46 million reduction in sponsorship, international agreements and accommodations revenue, adjusting for this reduction, revenue for the first nine months was down $102 million or 9% versus the first nine months of 2019. Attendance declined $10.3 million or 39% offset by an increase in total guest spending per capita of $21 or 48%. Adjusting for free tickets, attendance declined 35% versus 2019.

On our last call, we noted approximately $90 million of inflationary headwinds for 2022 relative to 2019. Despite these inflationary pressures, our first nine months of cash, operating expenses and SG&A decreased by $41 million for 7% versus 2019 due to our aggressive optimization of seasonal labor, based on lower attendance levels, less dollars spent on advertising as well as a leaner corporate overhead structure.

In addition, on our last call, we highlighted an increase in the annual minimum distribution to non-controlling interest of our partnership parks. The distribution increases via CPI and in 2022, it increased by more than 7% to $45 million, compared to 2019, this represents an increase of $4 million for the first nine months of 2022, which negatively impacts our adjusted EBITDA by the same amount.

Adjusted EBITDA decreased by $89 million versus the first nine months of 2019, but the periods are not directly comparable because of the reduction in international agreements revenue from our terminated operations in China and Dubai. Adjusting for this impact, adjusted EBITDA for the first nine months of 2022 versus the same period in 2019 decreased by $59 million or 14%.

Turning to the active pass base and balance sheet metrics, I will make comparisons to 2021. Our active pass base as of October 2, 2022 was comprised of 4.3 million passholders, a 44% decline relative to last year. Selim will talk more about this later in the call, but our most recent season pass sales trends have improved significantly and we expect continued improvement moving forward.

Deferred revenue as of October 2, 2022 was $127 million down $98 million or 44% compared to the third quarter 2021. The decrease was primarily due to lower unit sales with season passes and memberships compared to 2021. Total capital expenditures for the quarter net of insurance recoveries were $18 million. Year-to-date total CapEx was $73 million net of insurance recoveries. We expect our full year 2022 capital spend to be slightly lower than 2021 with a balanced approach between several exciting new water park attractions and theme park roller coasters with a continued emphasis on implementing guest facing technology and amenities in our parks.

Our liquidity position as of October 2, 2022 was $292 million. This included $219 million of available revolver capacity, net of $21 million letters of credit and $73 million of cash. As of October 2, 2022, the outstanding balance on our revolver was $110 million reflecting a $90 million pay down during the third quarter. Over the next 12 to 18 months, we plan to use our excess cash to pay down debt as we work towards our target net leverage ratio of 3x to 4x net debt to adjusted EBITDA.

Our next debt maturity is 2024 and we will seek to opportunistically refinance the remaining balance as market conditions allow. Although it is likely that the interest rate on a portion of our debt will increase, we expect our total interest expense to decrease over time as we continue to pay down debt.

Now, I will turn the call back over to Selim.

Selim Bassoul

Thank you, Gary. I would now like to discuss how we’re applying the lessons we have learned over the last year to our new strategy. Our team is applying these lessons in four main areas. First, making further investments to the park’s infrastructure, new rides and the guest experience, including marketing and technology initiatives to reach new consumers that are likely to enjoy the theme park experience. Second, fine tuning our product architecture and pricing. Third, establishing a strong autonomous culture with an emphasis on cost discipline, and finally amplifying our seasonal events. These initiatives will never be complete as we seek to continuously improve, but we are beginning to see green shoots that this is the right path forward.

Now let me tell you more about each and why we’re excited about the future. The first way we are applying these lessons is by further investing in park’s infrastructure and the guest experience, including marketing and technology initiatives. We are just beginning to reimagine our parks and to invest in innovative guest facing technology. As guests visit us next year, we’ll better leverage a digital ecosystem to pre-sell items in a new manner. Guests will encounter a park environment that is less crowded and more enjoyable, have access to better food options, enjoy improved merchandise offering and be offered a variety of add-ons that will both enhance their experience and increase spending.

One thing I discovered in partnering with Domino’s for so long at Middleby was that speed matters. And throughout the park we’re working on delivering better experiences at speed and a lot of that relies on technology. Can you believe that our guests cannot choose Apple Pay in our parks? By improving simple things like wait time logistics and checkout speeds, we’ll be able to improve the offering of food and merchandise to a happier guest, enabling greater attachment.

We continue to enhance our guest amenities and park infrastructure, prioritizing the comfort of our guests, improvements such as new front gates, additional benches and shaded areas, cleaner bathrooms, upgraded restaurants, additional water park cabana and overall stratification of parks with more flowers and greeneries have helped increase guest satisfaction. These types of improvements are crucially important for us to attract multi-generational family visitation.

While in park amenities and events are our primary focus in 2023. We’ll continue to add new record breaking coasters to our parks over time. And we’ll look forward to some exciting announcements on this front in the near-future. We’ll be pushing a renewed focus on marketing and making use of the digital capacities we have built out this far. As we draft up our 2023 plans, they will include an optimized marketing budget to better highlight the improvements we have made in the parks and the value our passes delivered to guests.

We have already increased our advertising spend sequentially in October. We have seen success adding QR codes in our parks. We’ll be utilizing more of our digital capabilities with improvements to enhance the guest experience such as digital passes, mobile POS systems and increased mobile application ability, which should allow us to increase sales and decrease wait times for guests. We recently hired a new Chief Digital Officer, and I have utmost confidence in his ability to scale the speed of our guest facing technology initiatives. Enhancing our guest facing technology, and in particular, our mobile app is vital to ensuring an excellent park experience for our guests.

Second way we are applying these lessons is by optimizing our product, architecture and pricing. We have heard from guests that our pricing structure has been complex and confusing, so we restructured and simplified our season pass program lending on an approach to pricing that we believe optimally balances attendance and revenue. We also reintroduce a dining plan that is of great value for our guests, but still profitable for Six Flags. Our leadership team is hyper-focused on being in touch with the communities we serve, and we will continue to evolve our product architecture based on data analytics and guest feedback. We are listening to our guests.

The third way we’re applying these lessons is by continuing to create a strong autonomous culture with an emphasis on cost discipline. Throughout the year, we have reduced layers of management and shifted decision making to the parks, empowering regional management and decreasing full-time headcount more than 25% relative to last year. We optimized our seasonal labor by adjusting our staffing models, optimizing park hours and improving labor planning.

You can see this in our reduction in costs, despite the impact of inflation. We will further eliminate inefficiencies by rationalizing restaurants and stores, optimizing seasonal labor, taking advantage of our purchasing power, stripping out costs that do not directly impact our guests or while investing in areas that reward our guests. As we grow attendance, we expect to grow revenues ahead of costs.

The final way we have applied these lessons is by amplifying our efforts around seasonal events. Recently we brought to life a bigger and better Fyre Fest, creating a more immersive experience with more scare zones and haunted houses. We introduced two new events with Kids Boo Fest and Oktoberfest, which were very popular and gained momentum each week through word of mouth.

Social media engagement was exceptional with reach more than 5 million people highlighting the type of innovation and excitement we’re delivering to consumers who have not recently visited our parks. We are also very excited to host our first ever Veterans Day weekend this week honoring those who have served in our armed forces and our digital marketing has been active in driving targeted awareness for weeks. Through our new culture, we have been able to deliver these events with speed and quality, executing in weeks what would have previously taken up to a year.

Throughout 2023, we’ll be launching exciting new events and festivals such as Mardi Gras, Viva La Fiesta!, Brews & Bites, Kids Fest and Coasterthon Celebration, giving our guests reason to visit multiple times per season. I would encourage everyone on the call today to come to one of these new events. It’s where you will see the type of excitement and newness that you want guests to experience all the time and is our best demonstration of what the new Six Flags is delivering. Please check out our 2023 calendar on our website.

Now let’s turn to why we are so optimistic about the future. We implemented three significant changes to our business in October. One, we upgraded our seasonal events I just talked about, which have received very positive reviews and attracted new guests to our park. Two, we restructured and simplified our season pass program lending on a price point we feel good about and that we believe optimally balances attendance and revenue. Three, we increased our advertising spend sequentially in October. To put this into perspective, our paid media spend year-to-date through the third quarter was 47% of 2019. In October, it was 17% higher than 2019. We are willing to invest in the right places, and when we see the opportunity, we will hit the gas.

As a result of these changes, we have seen an improvement in the trajectory of our result thus far in the first quarter. For example, our attendance relative to 2019 has improved from 61% through the third quarter to 85%. Our per capita spending trends continue to be robust. Year-to-date through September, our per capita spending has increased nearly 50% compared to 2019 and these trends have held in the fourth quarter even as attendance improved.

Our season pass sale trends have improved significantly. Year-to-date through the end of the third quarter, our season pass unit sales indexed at 34% – at 43% of 2019. Fourth quarter to date, our season pass unit sales are running 89% to 2019. In light of these trends and our progress related to cost management, we are on track to deliver strong fourth quarter adjusted EBITDA.

One month does not make a trend, but we are encouraged that the recent changes we’ve made to our business are having a positive impact on our financial results.

Changing a business is never easy. It takes time and sometimes you have to take a step backwards before taking two steps forward. But we remain confident in our approach to changing the culture here at Six Flags, optimizing attendance and per caps and overhauling our cost structure. And this year, we discovered a lot about how to drive guest satisfaction and how to optimally price our tickets. We will continue to stay close to our guests and respond to their feedback during this transition. We are listening to our guests, and we have transformed our business to quickly make changes that are important to them.

I love visiting the parks. I love mingling with our guests. And I was there throughout October. We’re seeing many of our parks during Fright Fest, Oktoberfest, Boo Fest and I watched and observed our guests enjoying themselves and smiling. I watched as multigenerational families were there. I watched the strollers, I watched grandparents, parents bringing their children to the park. I watched our teenagers enjoying the rides and having fun and mingling with their friends. It was beautiful to watch.

When I took over as CEO nearly a year ago, I saw the key challenges facing our company. To invigorate long-term earnings growth we have adopted a transformative strategy. The journey requires flexibility, learning and a relentless focus on our core values and culture. I want to close our prepared comments by once again thanking our team for their resiliency during this period of transition for our company. We owe a huge amount of gratitude to our team members in the parks, who are the ambassadors to our guests.

We are not satisfied with our third quarter financial results, but we recognize they’re laying the groundwork for long-term sustainable earnings growth often involves taking a step backwards. We believe that we are on the right path, and we are encouraged by the improvement in our recent performance. We have done much of the heavy lifting this year and my commitment to the company is stronger than ever. I see significant potential and opportunities in the years ahead.

Operator, at this point, could you please open the call for any questions?

Question-and-Answer Session

Operator

[Operator Instructions] The first question today comes from Ben Chaiken with Credit Suisse. Please go ahead.

Ben Chaiken

Good morning. Thanks for taking my question. My question is on per caps. So you’re in-park spending per capita declined in 3Q sequentially versus 2Q and the pace of growth relative to 2019 also decelerated compared to your year-to-date pace. Selim, you mentioned several earnings in your prepared remarks. And then your attendance in October, I think, is down, if I called it correctly, down 15% versus the down 40% or so experience in 3Q. Is it fair to assume that you’re rethinking the strategy between volume and price? And then where do you think the right level is versus 2019? Thanks.

Selim Bassoul

Ben, good morning. I am now celebrating a year on the job, and I remember you were the first analyst that I spoke to a year ago. And today, a year later, there have been a lot of lessons learned. The first lesson that I’ve learned is we have historically been priced well below our peers and other out-of-home entertainment options, concerts, ski resorts, sport venues. And we learned that we have much more room to grow our pricing to match our elevated experience. Also, this year, in an inflationary environment, it created a unique opportunity to raise prices. And our objective is to make our parks much less crowded.

Now we have moved away from the practice of offering deep discounts on season passes, and specifically in the fall, we significantly lowered our average season pass yield. Now, we have listened to our customers, recalibrated our pricing accordingly. I think we got it wrong at first and priced our season passes too high and our pricing structure were confusing and complicated. We eliminated – we froze memberships, we added annual passes. We have too many configurations that it confused our customers.

So what did we do in October? We simplified our pricing architecture, much, much simpler. And we basically reduced our seasons pass pricing to be much more the mix for our guests that allow us to reach our goal attendance level and factor in our guest sensitivity to increase admission. However, we’ll remain higher than 2019 and 2021, and we’ll continue doing what I call dynamic pricing, which I think will see in 2023. And we’re very optimistic that we are now at a level where we feel comfortable with pricing. We might have to tweak a little bit, but we’re very comfortable.

Ben Chaiken

That’s very helpful. Thank you. And then just thinking about cost here for a moment. Normally, you have a deceleration in costs in kind of the shoulder periods 4Q, 1Q. Does that trend still apply – just for modeling purposes, does that trend still apply given the lower top line that we have this year?

Gary Mick

Hi, Ben, this is Gary. We are really very disciplined on our cost side and fully intend to drive the cost saving initiatives that we implemented in Q3 into Q4 as well as continuing it into Q1 and 2023 as much as is practical.

Ben Chaiken

That’s helpful. Thank you.

Operator

The next question comes from Paul Golding with Macquarie. Please go ahead.

Paul Golding

Thanks so much for the question. I wanted to ask how you’re thinking about extra charge products in the context of this new attendance level and with front gate pricing up. Have you seen any change in uptake there? Or maybe how your strategy has changed in terms of pricing those extra charge products? Thanks.

Selim Bassoul

Paul, I can address that. In general, with attendance going down, we have basically seen our like FLASH passes has been down. It’s been down. However, we’ve seen some other things that have gone up. People have been spending more time in our parks and they are spending more on food. Retail is way up for us and we feel very good. And of course, the events, the events have been an additional – the new events we introduced – of high quality that we introduced in October, like Oktoberfest, Boo Fest and now Veterans Day celebration coming up this weekend have increased the spend and the time people are enjoying in our parks.

Gary Mick

I will add also, Paul that we’ve been very successful with monetizing areas of our parks with cabanas, biminis, and other rentals that our guests really appreciate. And that has added to our IPS revenue.

Paul Golding

Great. Thanks. And then on ad spend, you noted that you’re investing incrementally here and sequentially in October and shoring up the ad spend relative to the consumer here. I was wondering if you could speak to how you might see scale in that cost line, especially in the context of your increased digitization and potential efficiencies in advertising through those channels. Thanks.

Selim Bassoul

So I have to say, we did claw back marketing on purpose this year. We were still doing the beautification of our parks. We wanted to make sure that when we promote the brand, we will promote them in line of making sure that when people come up, they see the experience. So we had a lag between our marketing and advertising and when we started pushing advertising in the fall. And I have to say that in the previous years, we spent almost – in 2019, 2021, we spent almost $100 million between the two years advertising discounts as low as 70% as low as $29.99.

Our approach to marketing as we go forward is all about branding. It’s all about events and the quality of events. It’s all about reaching social media influencers to spread the message. It’s about reaching new guests and followers that have affinity to our park. So it’s a complete different strategy, trying to target the Hispanic community through channels that are very targeted and focused on that Hispanic community, going to go up and focus on our neighborhood communities that are right there, the more affluent communities to come to our park.

And most important, go on and have social media that targets our teenagers. We want to stay connected with our teenagers and let them know about all our new rides. So it’s all about branding versus message of discounting, and we will be increasing our marketing expense in 2023.

Gary Mick

I’ll follow up that too as well, Selim, for you, Paul, that we have – I love the phrase you said, we hit the gas. And as we have dialed in and noted what really works, and this has worked also in October. And we find an event, we find a season pass, we find these things that we want to promote, we will not hesitate to spend on advertising and marketing.

Paul Golding

Great. Thanks so much.

Operator

The next question comes from Steve Wieczynski with Stifel. Please go ahead.

Steve Wieczynski

Good morning. So Selim, you’ve noted before that you thought the optimal attendance level over time would be, let’s call it, 25 million to 27 million guests. And obviously, based on where you’re run rating today, I mean, you’re really still pretty far off from that range. So I guess I’m wondering, how should we think about the – well, first of all, is that range still fair? And then second of all, what kind of time should we think about in terms of how long it potentially can take you guys to get somewhere close to that range?

Selim Bassoul

I would say, Steve, I will answer, one, is we are still very comfortable with 25 million to 27 million guests per year. I think we will not go back to the 30 million that we’ve seen before or 33 million we saw in 2019. And the reason is literally is we need to make sure that our parks are not overcrowded. And we’ve seen this, this year. There’s a true correlation between our customer being able to be not lining up in retail stores, lining up in restaurants, lining up everywhere and their spend in the park, a very strong correlation. When they are comfortable in the park, they spend more. And we’ve seen that in our spend per guest – in-park spending our guests.

Second, I truly believe that we have to target and invest with customers – potential customers who have an affinity for parks. And we have identified those. They represent around 16 million people who have affinities to parks. And we are looking at them and making sure that a portion of those will come to our park by focusing and targeting on them. Now where do we stand on the timing of reaching the 25 million to 27 million guests per year? I think we’ve always said that it’s a three-year process. We feel that within the next three years, we’ll reach that target.

Steve Wieczynski

Okay. Just to be clear, that’s three years from the start of when this process started or three years from today? I just want to be clear there.

Selim Bassoul

I think that’s – looking at it, I think from today. We’ve learned the lesson that is going to be from today.

Steve Wieczynski

Okay. Got you. And then second question, wondering maybe how we should think about CapEx spend for next year. It’s clear that probably a lot of your parks still aren’t where you want them to be in order to attract this higher-quality guest. So should we expect a material increase in CapEx spend next year? Or will CapEx be similar to what we’re kind of seeing this year but allocated more towards those certain parks out there that maybe might need more help?

Gary Mick

Steve, this is Gary. We will be reverting essentially our beautification CapEx, and we will be reverting it over to attractions and rides. And yes, we will be increasing CapEx in the next couple of years. We are looking forward to making an announcement in the spring towards that effect. And we definitely will be investing in the attractions and rides that our customers really appreciate and have been asking for.

Steve Wieczynski

Okay. Understood. Thanks guys. Appreciate it.

Selim Bassoul

Thank you.

Operator

The next question comes from Ian Zaffino with Oppenheimer. Please go ahead.

Ian Zaffino

Hi. Great. Thank you very much. Selim, I just wanted to ask you on – you mentioned gas prices. And I guess we’ve never really heard that from Six Flags before about gas prices impacting attendance. Can you maybe give us a little bit more color there? And then also, did you notice any kind of degradation in in-park spend because of that just having less disposable income? And kind of how do you square that with the comments about an inflationary environment being beneficial to you guys? Thanks.

Selim Bassoul

So I’ll start about what we’ve seen, and we have a survey, a research that came up this summer that showed that our customers were affected by the financial tightening or they felt that the financial tightening would affect them. And what happened is literally that happens with – starting seeing that in mid-June through July and then on through the summer. I think definitely, our guests started feeling the pinch on gasoline prices, on utility prices, on food in the grocery store.

And I think it might impacted us because somehow, somewhere, we have – the research shows that our guests were sensitive to those – to the inflation that they had on their disposable income. And literally, we have also seen that those guests – some of those guests came back when gasoline prices went down in the fall. I assume there is somewhat of a correlation as they came back, and we saw the return to a little bit more normalized attendance in October and November.

Ian Zaffino

Okay. Thank you. And then just building on October and November. Can you maybe talk about some of the products that you’ve reintroduced or season dining, payment plans. How is the take rate going there? And is that what’s helping drive a lot of the improvement in attendance? Or is it the marketing like you had talked about? Maybe you could talk about that that would be great. Thank you.

Selim Bassoul

I think it was many things that happened to make this – again, from the lessons we’ve learned. We’ve learned that quality events that are done well, implemented, executed well in our parks have tremendous appeal to our guests, especially our season passes. We have also learned that concert and shows that are also of high quality are an appeal to our season pass holder and single-day ticket, in that case. So we invested in Boo Fest, which was new. We invested in Oktoberfest, which is new.

And what is amazing about that, it’s not like we did some – they were all simultaneously was an improved and much, much better Fright Fest. We elevated the Fright Fest. So now we have in the park, you come in, parents, adults who wanted to enjoy, not go to a haunted house, could have their kids and teenagers and enjoy the haunted house within Fright Fest. And they will be enjoying our Oktoberfest. Kids – parents with small kids who don’t want to go to Fright Fest with all those teenagers, we created the Boo Fest for them where there was a trick or treat in the afternoon. And those were very successful. So this is on the event.

On the shows, we had significant improvement in investment in characters that are tied to our IPs. We had also parades, concert and unique shows that were implemented. Those were also part of the premiumization. Finally, I would say our marketing was a lot more targeted. We did a lot of online posting with content driven by those shows by those events. So we had something new and newness to share of why you need to come back to the park.

Ian Zaffino

Okay. Thank you very much. That’s very helpful.

Operator

The next question comes from Jamie Hardiman with Citi. Please go ahead.

Jamie Hardiman

Good morning. Thanks for taking my questions. So I just wanted to start off, and you’ve given us some breadcrumbs here. But just can you maybe walk us through the attendance trends over the course of the quarter and into October? I think what we were supposed to conclude coming off of the last call was that July was maybe down high 30s versus 2019. I don’t know where August was, but it sounds like what you’re saying is September was meaningfully worse than that run rate. And then October may be down 15% versus 2019. So maybe give us whatever quantification you could there.

Gary Mick

Yes. Good question, Jamie and good morning. Our – the months – the first preceding months, right, we’re looking at July and August, trended very similar in the range of what I mentioned which is 35% down versus 2019. And September was the month that disappointed us the most. And it has to do with timing of season pass sales and a really big discounted effort we put forth in 2021. So in and around the Labor Day weekend, we held a sale with very aggressive pricing, which we mentioned it was about $40 average. And we sold between 500,000 and 600,000 passes at that sale.

People tend to go to the park once they buy their pass. And that drove September’s attendance up in 2021. Whereas we chose not to have such a discounted sale and have moved our season pass efforts more towards the October and Fright Fest time frames.

Jamie Hardiman

That’s helpful. And then maybe as we think about this October number, it seems like you think there’s a pretty strong causal relationship between some of the efforts that you guys put in and the much better month of October. Obviously, we did see an improvement really across the industry in October and maybe there’s some sort of secular trends at play there, or maybe the consumer is just feeling better. I guess, ultimately what I’m trying to figure out is, you had down 40-plus percent in the third quarter, you had down 15% again versus 2019 in October.

How do we think about the go-forward rate? Clearly, you don’t think that sort of the down 15 is sustainable given the sort of attendance commentary and how long it’s going to take you to get back to that optimal level. But how do we digest to such disparate data point between the third quarter and October.

Gary Mick

Yes, so when you look at the deferred revenue being down 44% on our balance sheet, you certainly understand and correlate that as well. And I’m looking at the same kind of commentary regarding September, Jamie, which the timing of the season pass sales will affect that effort. We are looking to have a strong fourth quarter and then as the language I believe that Selim used as we go forth, something to keep in mind is that HIP, Holiday in the Park is an event that happens beginning after Thanksgiving.

And this year, we are not doing it in approximately five of our parks, so it is not EBITDA accretive in those parks. And so we made the decision not to do it, but that will negatively affect attendances in the latter part of the fourth quarter, but not EBITDA. So I just want to make that clear.

Jamie Hardiman

That is helpful, thank you.

Selim Bassoul

Thank you, James.

Operator

The next question comes from David Katz with Jefferies. Please go ahead.

David Katz

Hi, morning everyone. Thanks for taking my questions and appreciate all of the detail so far. I just want to go back to one detail from the very first question where we’re looking at cash OpEx in the third quarter, which was down, if math is correct, around $23 million or 10% versus 2019 and that’s been a progressively bigger reduction through the course of the year. How should we – how specific can you be in helping us model that for 4Q and 1Q before we get into the high season next year? And then I have a couple of other details as well.

Gary Mick

Yes, good morning, David. I think you can model the consistency of Q3’s reduction into Q4 on a relative basis. I think that’s reasonable. Our reductions are in corporate headcount. They’re in full-time headcount at the parks. They’re also in seasonal labor. And those are the costs that we’ve seen that, some of that is in SG&A, and on the OpEx side, we have a fair amount of reduction related to other expenses in our parks that we have been optimizing through our initiation cost reduction initiatives at the park level. And that should also continue through Q4.

David Katz

Excellent. And just two other details, number one, Selim in your comments, you made some reference to, I believe it was some positive qualifier for 1Q EBITDA and I was hoping you could just go back and sort of repeat or qualify that a little bit and sort of what you meant by that. And then second, for perhaps both, I mean, we’re seemingly very, very focused on attendance levels and what the ramp in those are and I see that the per caps here, in this quarter are starting to reach those of a competitor, right.

You’re in that low 60s, all-in level. Is it fair to assume that you expect to push those per caps considerably higher than where your peers are and so, while it may take three years to get to that aspirational attendance level, the EBITDA can grow along the way to some of the aspirational levels that have been discussed in prior periods.

Selim Bassoul

Great question, David. We have three really important metrics that we use and guest satisfaction, yield and ultimately EBITDA. These are the three that we are using today. And of course, there’s many more that go into those functions. And yield is – attendance of course, is a part of the yield equation. And yes, we intend to grow and our aspirations are to grow per caps to those levels, as you mentioned. And we have these ambitious goals here. We are also, although cognizant that we are going to take a more measured approach to our increases in our passes and in our single day tickets and in all ancillary events so that our customers that I believe experienced some sticker shock this year, do not have that same feeling in subsequent years.

David Katz

Can I sneak one more detail in there that may be instructive for everyone?

Selim Bassoul

Absolutely.

David Katz

Gary, I think in your commentary you talked about CapEx being slightly lower than 2021, and then if I listen to all of the commentary including Selim, there’s kind of a lot to do digitally and experientially in terms of spending. Are you sure that down slightly versus 2021 is enough?

Gary Mick

And David, I’m going to refer to 2022, first and say, yes, it is enough regarding 2022’s CapEx spend. 2023, we need to increase it and we plan to, we’ve mentioned previous calls, approximately $130 million of CapEx spend on a go-forward basis. We intend to increase that for 2023 and 2024 pending some announcements that we plan to make in the spring.

Selim Bassoul

Increase versus 130.

Gary Mick

Correct.

David Katz

Noted. Thank you very much.

Gary Mick

Thank you.

Operator

The next question comes from Michael Swartz with Truist. Please go ahead.

Michael Swartz

Hey, good morning, guys. Just maybe a clarification follow up on one of James’ questions earlier, just around the cadence, the fourth quarter, and I think you had mentioned that you’ll have fewer operating days probably in November and December. Maybe can you give us any kind of quantification or context on how to think about how many fewer operating days we will see over the balance of the quarter?

Gary Mick

We don’t really focus on operating days because they’re so different, having a night event is so different from opening on a weekend, but there’s about five of our parts that are not doing the holiday in the park and they’re open typically on weekends or over Thanksgiving and Christmas, so it is not a big amount of attendance. I think it does affect the growth rate for that part of the quarter, but overall, they were not EBITDA accretive. So we feel like this move is going to help us with the quarter overall without profitability.

Michael Swartz

Okay, got you. And Selim, I mean, one of the under – one of the goals of this kind of strategy that you have is improving the guest experience. And I think you’ve mentioned a number of headcount reductions in the park. So I guess, how do you balance some of the cost you’re moving from the parks with, you’re trying to maintain or actually improve the guest experience?

Selim Bassoul

That’s very good, Mike. I would have to tell you this is a very balanced approach. This year was a year of totally building back our culture, building our new – in a sense what you want the amenities to be in the park, elevating the experience. So from that perspective, there was three elements to that strategy. Element number one was stop the heavy discounting that has happened, which does not reflect truly the value that we provide.

We were priced too low and we have seen the stagnation of our EBITDA over the years, and that’s had to be changed. And second, we found that we had underinvested in our park when it comes to the beautification, the landscaping, the flowers, the cleanliness, the benches, the amenities, the food. Number three, we have also not made it easy for our customers from a technology standpoint.

We want to be easier to do business with, onboarding you in the park, be able to book tickets. So you look at technology, you look at the in-park experience and you look at the pricing. I think those three elements most probably were done all at a certain time. We most probably did a lot of them in a very difficult environment, which is very inflationary environment on our guests, but we did them. And in that reflection, we most probably, as Gary said might have affected some of our guest’s ability to come to our park this year.

But as we look forward, we’re seeing that the improvement we’ve done have been well recognized. I’ve been in the park every weekend, the past few weekend, mingling with our guests, mingling with our members, mingling with our teenagers, and they would stop me, I’m well recognized in the park, and they tell me that the experience have gotten much, much better and it was worthwhile the wait. And in fact, I have several guests who told me it’s not worthwhile the price increase that they’re willing to pay for the experience. So that’s the way we feel.

Michael Swartz

Okay, thanks. Maybe if I can just hit one more in, I think you had mentioned that there were some impact from Hurricane Ian at the end of the third quarter. I guess, I’m trying to figure – understand which parks were actually impacted, maybe how much attendance you lost due to that?

Gary Mick

Great question, Mike. Hurricane Ian came up the East Coast at the end of our quarter and impacted nearly all of our parks on the East Coast. Total attendance lost approximately 150,000 and nearly $10 million in revenue.

Michael Swartz

Okay, great, thank you.

Operator

The next question comes from Barton Crockett with Rosenblatt Securities. Please go ahead.

Barton Crockett

Okay. Thank you. I wanted to see if I can understand a little bit better what you’re saying about the change in October or I think you said that attendance was down 15% versus 2019. But I don’t think I heard a commentary, maybe I missed it on revenues. Given your per cap trend, that would suggest that maybe revenues were up a lot in October. And I was wondering, unless the per cap trend changed then – and so I was wondering if you could address that to begin with.

Gary Mick

Yes, Barton. Per caps are staying very consistent in October. And the attendance, of course, has been driven by all of our events that the team has put forth at our parks set up at this stage.

Barton Crockett

Okay. So it’s fair. So you’re not going to give us a revenue number, but it’s not crazy to think you had some decent growth in October?

Gary Mick

Yes, that’s correct.

Barton Crockett

Okay. All right. And then turning to the liquidity. $262 million, I think you said, and the deferred revenue balance is less because of the season pass change. And we’re coming into a capital consumptive period where commonly in the first quarter, you guys would use $100 million or so of cash. How should we think about the liquidity puts and takes from here? And in the past, you guys have had $150 million liquidity covenant. And I’m just wondering where the covenant kind of positioning sits at this point.

Stephen Purtell

Hey Barton, this is Steve. We don’t have any covenant around minimum liquidity any longer. We only have a secured leverage ratio, which we’re comfortably within. And we have plenty of liquidity as you go into the off-season. Although, we are spending capital during that time and our parks are closed, we have an ample revolver capacity well above our historical needs and a lot of cushion. So we feel really good about our liquidity.

Barton Crockett

Okay. All right. We’ll follow up more offline. Thank you.

Gary Mick

Thank you, Barton.

Operator

This concludes our question-and-answer session. I would like to turn the conference back over to Selim Bassoul for any closing remarks.

Selim Bassoul

Thank you very much. I would like to do a closing remarks, if possible. First, I want to thank every one of you for being on that call today with us. I would like to also talk a little bit about our improving the experience of our millions of loyal existing customers while also attracting first-time guests as our priority. And it’s central to our plan to improve the company’s financial performance over time.

I’d like to take a minute to empathize with our shareholders and investors as we’ve made the turnaround that the value creation will happen over time and we are very positive about the evidence that is showing up in October and November that the strategy is working and progress has been made.

Pursuing a strategy aimed at improving guest experience and delivering value is ongoing. In the meantime, our attendance and pass base has been lower and will be lower than 2021. This is a transitionary period for our company. We are confident in our ability to transform Six Flags that has been underperforming relative to its peers. And the leadership team that is guiding this new chapter is very confident in our ability to become best-in-class.

Higher per caps and guest satisfaction reflect improved product offerings and in-park revenue management. It is sticking. Creating fun through employee friendliness, lower crowds create a better experience for guests and employees, and as I said earlier, more spending in our parks.

To this, I want to say kudos to our frontline and ambassadors in the parks for delivering an amazing experience. And it shows in our guest satisfaction, the interviews and surveys we’ve seen, where they are commending you for your courtesy, for your friendliness, the cleanliness of the park and the ability to enjoy their time with you while they are visiting us. Empower our parks, resulting in quicker execution and improving social media sentiment and guest satisfaction scores have been, as Gary said, a top objective of ours.

We have to invest directly in our guest experience, meaning our guest-facing technology. We want to have also ample ride capacity. And most important, our next capital collection priority is to reduce our debt. With our new strategy underway, we expect to see more investment and more CapEx in marketing, digital outreach and mobile application as well as in rides. We have taken our fixed costs, and we are scaling our variable cost for the new attendance levels. We have still more room to optimize further, and we are confident that we will be optimizing our inefficiencies in 2023.

We are a great industry, and I salute our other peers because we have been resilient to inflation. We are hard to replicate. Out-of-home, outdoor, safe, regional entertainment experience close to our guests, and in our case, close to 11 fast-growing markets that Six Flags serve. On this, I would like to thank you for your continued support both as shareholders, as analysts and as our guests. We hope to see you all at the park this weekend for our first-ever Veterans Day Weekend celebration, celebrating those who served and served our country, and in the coming weeks for our magical Holiday in the Park event as we kick off the holiday season.

Please also, as we say it in our earnings script, please check out all our 2023 fabulous events lineup. Take care. Have a great day and happy holidays. Thank you.

Operator

The conference has now concluded. Thank you for attending today’s presentation. You may now disconnect.

Gary Mick

Thank you.

Be the first to comment

Leave a Reply

Your email address will not be published.


*