Generac Holdings, Inc. (NYSE:GNRC) Q3 2022 Earnings Conference Call November 2, 2022 10:00 AM ET
Company Participants
Michael Harris – VP, Corporate Development & IR
Aaron Jagdfeld – Chairman, President & Chief Executive Officer
York Ragen – Chief Financial Officer & CAO
Conference Call Participants
Michael Halloran – Robert W. Baird & Co.
Jeff Hammond – KeyBanc Capital Markets
Brian Drab – William Blair & Company
Mark Strouse – JPMorgan Chase & Co.
Joseph Osha – Guggenheim Partners
Jerry Revich – Goldman Sachs Group
Maheep Mandloi – Crédit Suisse
Kashy Harrison – Piper Sandler & Co.
Praneeth Satish – Wells Fargo Securities
Donovan Schafer – Northland Capital Markets
Saree Boroditsky – Jefferies
Operator
Good day, and thank you for standing by. Welcome to the Generac Third Quarter 2022 Earnings Results Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question and answer session. [Operator Instructions] Please be advised that today’s conference is being recorded.
I would now like to hand the conference over to your speaker today, Mr. Mike Harris, Senior Vice President, Corporate Development and Investor Relations. Please go ahead.
Michael Harris
Good morning, and welcome to our third quarter 2022 earnings call. I’d like to thank everyone for joining us this morning. With me today is Aaron Jagdfeld, President and Chief Executive Officer; and York Ragen, Chief Financial Officer.
We will begin our call today by commenting on forward-looking statements. Certain statements made during this presentation as well as other information provided from time to time by Generac or its employees may contain forward-looking statements and involve risks and uncertainties that could cause actual results to differ materially from these forward-looking statements. Please see our earnings release or SEC filings for a list of words or expressions that identify such statements and the associated risk factors.
In addition, we will make reference to certain non-GAAP measures during today’s call. Additional information regarding these measures, including reconciliation to comparable U.S. GAAP measures is available in our earnings release and SEC filings.
I will now turn the call over to Aaron.
Aaron Jagdfeld
Thanks, Mike. Good morning, everyone, and thank you for joining us today. Our third quarter was in line with the preliminary results we announced on October 19. Momentum in the commercial and industrial product category remains strong. The residential product sales while still growing compared with the prior year were weaker than expected in the quarter driven by lower shipments of home standby generators, and clean energy products relative to our prior expectations.
Year-over-year, overall net sales increased 15% to $1.09 billion, primarily driven by core sales growth of 10%, which excludes the impact of acquisitions and foreign currency. Overall residential product sales grew 9% during the quarter led by sales of home standby generators and the impact from recent acquisitions, partially offset by lower shipments of PWRcell energy storage systems.
C&I product sales increased 20% led by growth across all channels domestically, strength in the European region, and the contribution from recent acquisitions.
Now discussing our third quarter results in more detail, home standby generator sales grew at a mid-teens rate over the prior year. Baseline power outage activity in the U.S. during the quarter remained above the long-term baseline average and Hurricane Ian, which occurred in the last week of the quarter drove total power outage activity well above the long-term average.
Home consultations or sales leads were lower in the quarter when compared to the prior year, which included Hurricane Ida. However, the third quarter of 2022 was tied for the second highest total for any given quarter since we began tracking the metrics in 2013 and we experienced to return to year-over-year growth in the month of October resulting from Hurricane Ian.
We continue to focus on expanding our distribution network as we experience sequential growth in our residential dealer base and ended the quarter with nearly 8,500 dealer partners, a net increase of approximately 300 dealers sequentially. Activations, which are a proxy for installs, continued to grow in the third quarter compared to the prior year.
However, as we mentioned in our preliminary announcement, installation capacity for home standby generators lagged our production output. The ability of installing contractors to fully service the demand for backup power from homeowners continues to be constrained by labor availability, permitting in utility-related delays, and shortages in certain materials needed to complete an installation.
Furthermore, growth in our dealer base was constrained in prior quarters by our extended production lead times. All of this resulted in elevated levels of field inventory and lower-than expected orders from our channel partners, despite the continued strength in end-customer demand.
Importantly, to address these activation challenges, we are working on a number of specific initiatives to increase home standby installation bandwidth such as providing resources to help existing dealers to expand their labor forces and additional installation training locally for non-dealer contractors. We are working to streamline home standby projects by creating universal permitting packages and replicating past successes in simplifying approval processes from certain local utilities.
Other efficiency-related initiatives include dealer scheduling and quotation refinement to enhance the top of the sales funnel and optimize the allocation in sales leads within the dealer channel to favor those dealers that have capacity to install more generators.
Importantly, we have also intensified efforts to further expand our overall dealer count and we expect another strong quarter of sequential growth in the fourth quarter. Our dealer count growth initiatives have recently benefited from our shorter production lead times, which have now mostly returned to normal levels as we ramped our production output of home standby generators in prior quarters.
Although installation capacity constraints have resulted in lower orders from our channel partners, it is important to reiterate that underlying demand and market fundamentals of the home standby category remains strong that supported by meaningfully sequential improvements in a number of key dealer-related metrics during the third quarter.
In-home consultations grew, close rates continue to rebound and while still elevated the time between contract signing and installation declined meaningfully as compared to the second quarter. Dealer productivity, as measured by activations per day per dealer improved to an all time high during the third quarter.
In addition, our dealer survey data suggests approximately half of all the field inventory is allocated to an active customer contract highlighting the need to further increase the pace of installs to close the gap between strong end-customer demand and installation capacity.
While the previously mentioned sequential improvements provide evidence that our channel partners are beginning to make progress in working through their elevated backlogs and field inventory, we expect home standby order headwinds to persist through the first half of 2023, as field inventory levels normalize.
Even when assuming no major outage events, in the second half of 2023, we expect significant sequential sales growth from the first half of the year and only a modest decline in sales on a year-over-year basis as we maintain a new and higher baseline level of demand.
Over the last 30 years, the home standby category has grown in a step function pattern as penetration rates have expanded rapidly for several years at a time driven by notable major power outage events followed by periods of flatter growth as demand normalizes. With each successive growth period comes increased awareness around home standby generators and increased distribution for these products, both which have been critical in helping the category reach new and higher levels of baseline demand.
The latest growth steps that the product category has experienced was underpinned by an increase in power outage activity over the past several years with four of the top 10 major outage events since 2010 having occurred in just the last two years alone. This growth can be evidenced through a number of key market metrics in comparing the first three quarters of 2022 to the comparable period of 2019 as activations per day more than doubled, home consultations more than tripled and our dealer count increased by nearly 40% from 6,200 to 8,500.
The approximate mid-teens compounded annual growth rate in the category over the past several decades can be tied to the increase in power outages over that time as the nation’s electrical grid has struggled to reliably supply power to homeowners and businesses. The ageing and underinvested grid infrastructure has become more vulnerable to the increasing severity of high impact weather-related events such as hurricanes, heat waves, ice storms and polar vortexes.
Additionally, new megatrends have emerged that we believe will drive the next step of growth in the category. Grid resiliency concerns have been increasing as decarbonization trends accelerate causing a widening gap between supply and demand leaving many utilities and grid operators scrambling to avoid rolling blackouts over the past several years and we believe little has been done to rectify this situation.
We also believe the home essentially where megatrend will persist as the shift to remote or hybrid work remains intact. The electrification of homes continues to grow and demographic trends are driving increased levels of aging in place. With the nationwide penetration rates still in the mid-single-digit range, and these megatrends firmly intact, we are confident that the long-term growth trajectory for the home standby category remains significant.
I’d now like to discuss our residential clean energy products as shipments of PWRcell energy storage systems in the third quarter were negatively impacted by the significant liquidity challenges of a large customer that seized operations and subsequently filed for bankruptcy.
Additionally, during the quarter, we continued to address certain warranty-related matters for the upgrade of a components within our PWRcell energy storage system. As part of this effort, we have engaged a number of third-party service companies to assist with the completion of these upgrades and these efforts are well underway.
As a result of these items, we recorded a $55 million charge in the quarter, comprised of an $18 million bad debt reserve and a $37 million warranty charge. The challenges we experienced in our clean energy business from the third quarter were very disappointing, but we believe that the solar-plus energy storage market continues to represent an important strategic opportunity for Generac longer term.
However, this quarter’s results have demonstrated the need for us to further expand our distribution by focusing our efforts on partnering with high-quality, reputable sales and installation companies for these products. Importantly, we are committed to supporting the dealers that are participating in our warranty coverage upgrade program as they play a vital role in restoring our competitive in the residential clean energy space.
In addition, we continue to broaden our product offering and bring new innovations to this market as we announced an update to the PWRcell energy storage system during the quarter that enables AC-coupled battery storage, as well as AC generator integration.
Work also continues on our PV microinverter product called the PWRmicro, as our beta testing began late in the second quarter and will continue through the balance of this year. We anticipate a phased commercial roll out beginning in the first half of 2023 and a full commercial launch targeted for the second half of the year.
I’d now like to provide a quick update on our ecobee acquisition, which we completed last December. During the initial period of our ownership, we have been focused on developing cross-selling opportunities for ecobee’s hardware solutions through Generac’s distribution partners and have seen positive indications of demand for smart thermostats alongside other clean energy products.
Synergies between ecobee and Generac’s grid services teams continues to be validated and we are identifying higher potential value creation for ecobee’s devices and demand response programs amid ongoing concerns around grid stability and rising energy prices. We have also begun leveraging the talented ecobee team to help accelerate our Connected Devices strategy, which is core to the development of our residential energy ecosystem that will ultimately be accessed and controlled by a single pane of glass user interface.
I also want to provide some additional color on the efforts of our grid services team as they continue to execute on a growing and diversified sales pipeline. We have further expanded our efforts to extract synergies across our commercial teams as they work to offer an increasing mix of Generac hardware alongside our Concerto grid services software platform.
Our comprehensive suite of solutions aimed at distributed energy resource management-related programs is unmatched and is proving to be a competitive differentiator for our grid services team as the number of devices and megawatts of capacity connected to the Concerto platform continues to grow.
We announced a number of program wins since our second quarter call, including Software-as-a-Service contracts with Dominion Energy and U.K.-based Pearlstone Energy, as well as a performance contract with Arizona Public Service, which demonstrates Generac’s unique ability to deliver end-to-end solutions in grid services programs.
The long-term market opportunities for residential energy storage, microinverters, monitoring and management devices and grid services solutions remains highly attractive and core to our strategic vision. However the loss of a major customer during the quarter, along with the specific warranty-related issue, has impacted near-term demand and our outlook for the full year 2022.
We now expect the combination of clean energy technology products and services to deliver sales between $300 million to $330 million for the full year 2022, as compared to our previous guidance of approximately $500 million.
Our continued investment in the people and processes involved in the development of these products remains a key focal area for the company as we work to further broaden our product offering, while also improving the quality and performance of the technologies we’ve acquired and developed over the last three years.
With that in mind, we’re building a talented and focused clean energy noise management team beginning with the addition of Norm Tap in August as our new President of this organization, along with the new Chief Technology Officer, Senior Vice President of Finance, and a Senior Vice President of Policy. Norm and his team bring decades of industry leadership experience, as well as robust technical expertise that will help drive Generac’s integrated clean energy technology solutions forward.
Additionally, the policy backdrop for this market has never been more favorable with the Inflation Reduction Act providing the necessary visibility for long-term value-creating investments. We will continue to build out our energy technology leadership team and our suite of products and solutions as we expect to play an important role in the transition to a cleaner, more sustainable and more reliable electric grid.
As a result of these investments and the strong outlook for this market, we expect clean energy technology sales to return to strong growth for the full year 2023 with sequentially improving results throughout the year.
Our C&I products continue to perform exceptionally well in the quarter, as global C&I net sales increased 20% on an as-reported basis and 23% on a core sales basis, which excludes the impact from acquisitions and foreign currency as compared to the prior year.
Both in-shipments for domestic C&I products in the third quarter was led by strength across national rental equipment, telecom and industrial distributor customers. We experienced continued strength in demand during the quarter as backlog for our C&I products remained at record levels and expanded further in the month of October, giving us excellent visibility that solid growth will continue in the category well into 2023.
Shipments of C&I stationary generators through our North American distributor channel grew significantly again in the third quarter and order trends indicate this momentum will continue in the quarters ahead as backlog in the channel increased on a sequential basis. Quoting activity and close rates remain elevated, compared to prior year levels, highlighting our market share gains, as well as the durability of demand trends for backup power for C&I applications.
Shipments to national telecom customers also increased again during the third quarter as compared to the prior year, as several of our larger national customers continue to invest in hardening their existing sites and the build-out of their fifth generation or 5G networks.
These networks are increasingly considered as part of the nation’s critical infrastructure and require backup power for resiliency. Upgrades to telecom infrastructure remain one of the key megatrends that we expect to drive growth for our business in the coming years as global power and network hub counts continue to expand.
We also experienced another quarter of substantial growth with our national and independent rental equipment customers as they continued to invest in equipment to refresh and expand their fleets. We anticipate the demand environment for mobile products will remain robust in the quarters ahead as the megatrend around the critical need for infrastructure improvements continues to play out.
Strong customer interest for our natural gas generators used in applications beyond traditional emergency standby projects also continued in the quarter with sales of these products growing at an exceptional rate. We believe we are in the very early innings of growth for this exciting new market opportunity, as grid stability concerns and volatile energy markets are expected to further drive demand for these innovative solutions.
We also took a significant step forward in our C&I generator connectivity efforts shortly after quarter end with the acquisition of Blue Pillar, an industrial Internet of Things platform developer that enables distributed energy generation monitoring and control.
Blue Pillar’s connectivity solutions can make previously stranded C&I backup generators available for use in grid services programs by connection to the Concerto software platform and will provide a foundation for our longer-term vision of creating a single user interface for a suite of connected C&I assets.
Our International segment continued to experience very strong momentum, as total sales increased 14% year-over-year during the third quarter with 22% core total sales growth when excluding the benefit of acquisitions and the unfavorable impact of foreign currency.
Core total sales growth was driven by strength across all regions, most notably in Europe and Latin America with intersegment sales also growing substantially in the quarter as our Generac Mexico facility further ramps production of telecom products for the North American market.
The European region has seen remarkably strong demand across product lines, most notably in C&I and portable generators due to a heightened focus on energy independence and security.
Concerns over power security amid the conflict in Ukraine have continued to rise and we are providing backup generators to the region through our European sales branches. Longer-term demand trends are less certain, however, as geopolitical and macroeconomic conditions in the region remain volatile, but end market awareness of the need for resiliency has increased across the continent in recent quarters.
The subsequent effect of the war on Europe’s energy complex has highlighted the dependence on continuous power sources for homes and businesses around the globe.
Looking into 2023 for our global C&I products, given the strong demand fundamentals and existing backlog, our preliminary view anticipates continued strong year-over-year growth throughout the entire year.
In closing, this morning, we were disappointed that our third quarter results were below our prior expectations. But we believe we have action plans in place to address the underlying challenges in the business. New clean energy technology leadership has brought an increased emphasis on quality and innovation, and we remain confident in the long-term growth opportunity for this strategic area of our business.
Important initiatives to help ease home standby installation bottlenecks are well underway. And as the home standby market normalizes, we are confident that the new and higher baseline of end demand for the product category will become clearer.
Hurricane Ian is the latest example of increasingly severe and more volatile weather patterns, and we believe the power grid’s growing supply and demand imbalance is far from resolved, as we add intermittent renewable generation sources, while simultaneously pursuing the electrification of our homes, our businesses and our transportation.
The secular growth themes and megatrends supporting the company’s Powering a Smarter World enterprise strategy remain firmly intact, and as reliance on electricity around the world grows further, we will continue to invest in innovative products and solutions to lead the evolution to the next generation grid.
I now want to turn the call over to York to provide further details on our third quarter 2022 results, our outlook for the year and our preliminary views on 2023. York?
York Ragen
Thanks, Aaron. Looking at third quarter 2022 results in more detail, net sales increased 15% and to $1.09 billion during the third quarter of 2022, as compared to $943 million in the prior year third quarter. The combination of contributions from acquisitions and the unfavorable impact from foreign currency had an approximate 5% net back on revenue growth during the quarter.
Briefly looking at consolidated net sales for the third quarter by product class. Residential product sales grew to $664 million as compared to $609 million in the prior year, representing a 9% increase over a strong prior year comparable. Contributions from the ecobee acquisition and the slight unfavorable impact of foreign currency contributed approximately 5% of revenue growth for the quarter.
Home standby generator sales made up the majority of the residential product core sales growth, increasing at a solid mid-teens rate over the prior year. This was partially offset by weakness in shipments of PWRcell energy storage systems.
Commercial and industrial product sales for the third quarter of 2022 increased 20% to $311 million as compared to $258 million in the prior year quarter. Contributions from acquisitions and the unfavorable impact of foreign currency provided a net headwind of more than 2% to net sales growth during the quarter. The strong core net sales growth was broad-based across most regions, internationally and across all channels domestically with particular strength in national rental equipment, telecom, industrial distributor and energy management channels.
Net sales for the other products and services category increased 49% to $113 million as compared to $76 million in the third quarter of 2021. Core sales growth for the category was 17% due to strength in aftermarket service parts and extended warranty revenue recognition, along with strong growth in our services offerings in certain parts of our business, both domestically and internationally.
Gross profit margin was 33.2% compared to 35.6% in the prior year third quarter as we continue to experience modest price cost headwinds during the quarter from a margin percent standpoint. In addition, recent acquisitions and a less favorable sales mix, primarily driven by a lower proportion of home standby product sales, also negatively impacted margins in the current year quarter.
Operating expenses increased $111 million or 68% as compared to the third quarter of 2021. This increase includes $55.3 million of pretax charges comprised of $17.9 million of bad debt expense related to a clean energy product customer that is filed for bankruptcy and a $37.3 million charge for clean energy product warranty-related matters.
The remaining increase was primarily driven by higher recurring operating expenses from recent acquisitions and an increase in intangible amortization expense. To a lesser extent, higher employee costs and higher marketing spend also contributed to the increase.
Adjusted EBITDA, before deducting for noncontrolling interest, as defined in our earnings release, was $184 million or 16.9% of net sales in the third quarter as compared to $209 million or 22.2% of net sales in the prior year.
I will now briefly discuss financial results for our 2 reporting segments. Domestic segment total sales, including intersegment sales, increased 18% to $947 million in the quarter, as compared to $802 million in the prior year with the impact of acquisitions contributing approximately 8% of the revenue growth for the quarter.
Adjusted EBITDA for the segment was $160 million, representing a 16.9% margin as compared to $188 million in the prior year or 23.4% of net sales. The lower domestic EBITDA margin in the quarter was primarily due to continued price cost headwinds.
In addition, continued operating expense investments for future growth and the impact of acquisitions had an unfavorable effect on margins during the quarter, as operating expenses as a percentage of sales came in higher than expected on the lower shipment volumes relative to expectations.
International segment total sales, including intersegment sales, increased 14% to $183 million in the quarter as compared to $160 million in the prior year quarter. Core total sales, which excludes the impact of acquisitions and currency, increased approximately 22% compared to the prior year.
Adjusted EBITDA for the segment before deducting for non-controlling interests was $24 million or 13.2% of net sales as compared to $21.5 million or 13.4% of net sales in the prior year. This margin performance was impacted by a higher mix of lower-margin intersegment sales, which was mostly offset by favorable operating leverage on significantly higher volumes.
Now switching back to our financial performance for the third quarter of 2022 on a consolidated basis. As disclosed in our earnings release, GAAP net income for the company in the quarter was $58 million as compared to $132 million for the third quarter of 2021. The current year net income includes the pretax charges totaling $55.3 million related to the clean energy bad debt and warranty-related matters.
GAAP income taxes during the quarter – GAAP income taxes during the current year third quarter was $11.6 million, or an effective tax rate of 16.1% as compared to $32.6 million or an effective tax rate of 19.7% for the prior year. The reduction was due to multiple discrete tax items that drove the tax rate down versus prior year on a net basis.
Diluted net income per share for the company on a GAAP basis was $0.83 in the third quarter of 2022 compared to $1.93 in the prior year. Adjusted net income for the company, as defined in our earnings release, was $112 million in the current year quarter or $1.75 per share. This compares to adjusted net income of $151 million in the prior year or $2.35 per share.
Cash flow from operations was negative $56 million as compared to positive $74 million in the prior year third quarter. And free cash flow, as defined in our earnings release was negative $73 million as compared to positive $42 million in the same quarter last year.
The decline in free cash flow versus the prior year was primarily due to lower operating earnings, increased tax payments and higher working capital levels in the current year quarter, partially offset by lower capital expenditures.
As of September 30, 2022, we have approximately $1.48 billion of liquidity, comprised of approximately $230 million of cash on hand and $1.25 billion of availability on our revolving credit facility. Also, total debt outstanding at the end of the quarter was $1.36 billion, resulting in a gross debt leverage ratio at the end of the third quarter of 1.6 times on an as-reported basis.
Additionally, during the third quarter, we repurchased 536,006 shares of our common stock for $123.9 million, which exhausted our previously existing stock repurchase program.
In July 2022, our Board of Directors approved a new stock repurchase program that allows for the repurchase of up to 500 million of our common stock over a 24-month period.
With that, I will now provide further comments on our updated outlook. As previously disclosed 2 weeks ago within our pre-release, we updated our net sales growth and adjusted EBITDA margin guidance for the full year.
In line with the pre-release, we still expect net sales in 2022 to increase between 22% to 24% as compared to the prior year on an as-reported basis, which includes an approximate 5% to 7% net impact from acquisitions and foreign currency. This revenue outlook assumes sales of residential and C&I products both increased at a similar rate in the low to mid-20% range during 2022 over the prior year.
Also in line with our pre-release adjusted EBITDA margins before deducting for noncontrolling interests are still expected to be approximately 18% to 19%. This EBITDA margin expectation reflects a modest sequential improvement in gross margins in the fourth quarter compared to the third quarter levels, with higher operating expenses as a percentage of sales, partially offsetting the sequential gross margin improvement.
Now I’d like to provide some further comments regarding our initial framework for net sales growth in 2023. Summarizing Aaron’s earlier remarks, our preliminary view for 2023 anticipates that the first half of the year will experience year-over-year weakness on a consolidated basis. We expect to return to solid growth in the second half of the year, resulting in overall net sales to only decline modestly for the full year 2023 as compared to 2022.
Again, as Aaron previously discussed, home standby generator sales growth is expected to face significant headwinds in the first half of 2023. But as field inventories normalize, we anticipate strong sequential sales growth and a much more modest decline in sales growth over the prior year in the second half of 2023.
Clean energy technology is expected to experience robust sales growth for the full year as we continue to expand our presence, build out our distribution and launch new products into this market, resulting in sequentially improving results during 2023.
Our preliminary view for 2023 C&I product sales growth anticipates continued strong growth throughout the year. This preliminary guidance assumes power outage activity that is in line with the long-term baseline average, and does not assume a prolonged recessionary environment that meaningfully impacts consumer spending during 2023.
Additionally, this is a preliminary early look into our 2023 forecast, and we will provide a more detailed update when we report fourth quarter results in mid-February of next year.
Shifting back to 2022, we will now provide additional guidance details to assist with modeling adjusted earnings per share and free cash flow for the full year 2022. Our GAAP effective tax rate is now expected to be approximately 24.5% for the fourth quarter of the year, resulting in a full year 2022 GAAP effective tax rate of approximately 21.5%.
For full year 2022, we now expect interest expense to be approximately $53 million to $55 million, an increase from the previous guidance of $52 million to $54 million, reflecting higher than previously expected benchmark interest rates. This assumes no additional changes in outstanding debt for the remainder of the year.
Depreciation expense is still expected to be approximately $54 million to $56 million in 2022. GAAP intangible amortization expense in ’22 is still expected to be approximately $100 million to $105 million. Stock compensation expense is still expected to be between $32 million and $34 million for the year.
Our full year weighted average diluted share count is now expected to be approximately 64.5 million shares compared to the previous guidance of 65 million to 65.5 million shares. Our capital expenditures are now projected to be approximately 2% to 2.5% of our forecasted net sales for the year compared to prior guidance of approximately 2.5% to 3% of net sales.
Free cash flow conversion is expected to be closer to 100% of adjusted net income in the fourth quarter as the investment in working capital begins to level off. Finally, this updated 2022 outlook does not reflect potential additional acquisitions or share repurchases that could drive incremental shareholder value.
This concludes our prepared remarks. At this time, we’d like to open up the call for questions.
Question-And-Answer Session
Operator
[Operator Instructions] And our first question comes from Michael Halloran with Baird. Your line is now open.
Michael Halloran
Hey, good morning, guys.
Aaron Jagdfeld
Very good morning, Mike.
Michael Halloran
So just kind of want to talk through what happened between second quarter to today is the first question. Obviously, in the second quarter, you talked about installation challenges potentially being a headwind but I think the magnitude caught a lot of people by surprise and how quickly that changed. And so could you maybe talk about the dynamic that got you misaligned with what was happening in the channel. That’s the first question?
Aaron Jagdfeld
Yeah, Mike, this is Aaron. Yeah, it’s a great question and one that obviously not only caught us by surprise, but even our channel partners. I think we hit kind of our peak output levels with home standby. We’ve been working very hard over the last couple of years to – we’ve quadrupled the output and we really – we hit our stride as we predicted we would kind of as we exited the second quarter and began the third quarter.
And so we’re producing at a really high rate. And we thought that was really important because we wanted to bring our lead times down, because we knew that that was having a negative impact on close rates, it’s having a negative impact on our ability to sign new channel partners. So we really – we’re working hard to do that and so we kind of open the floodgates on shipping to get all that product out in the market.
And what we started to see at the end of the second quarter, and we mentioned it, as you said on the call, was that our installation, our activation rate, which is our proxy for installations, it was up year-over-year, but it wasn’t increasing at the same rate commensurate with our output increase. And so we could see field inventory building.
And we had been talking to our channel partners for several quarters about this coming. And we were trying to get them prepared for that, helping them hire people. We had a number of programs actually in place to get ahead of this, but in the end, it’s just – that we have 8,500 channel partners, dealers and then obviously, a lot of non-dealer contractors who install these products. And it’s a ton of one-off conversations, and we just weren’t able to change that inflection point on the installation rate to the degree we thought we could.
So the flaw in the model, the simple answer is, the flaw in the model here was that we modeled unconstrained installation bandwidth and that actually was not how it played out. We had never had that happen before, by the way. I’ve seen probably six of these cycles in the past, and successively as we kind of hit our peak rate with new output levels, we had never seen the installation bandwidth be a barrier.
So that was the problem. And it, unfortunately, stacked up really quick when you’re shipping at those rates and only installing at kind of marginally higher rates. So the field inventory started to stack up, and they physically started to run out of room, run out of credit.
And so what we saw is we saw cancellations and deferrals on orders from those home standby dealers and other channel partners during the quarter, and that accelerated through the quarter here in Q3. And it became very clear very quickly and again, that’s why we did the prerelease because as soon as we put all this together, we can see what happened a couple of weeks ago.
It’s like, okay, this is information we want to get to folks so they understand it. And we’ve redoubled our efforts, tripled our efforts on what we can do to increase installation bandwidth. So anyway, that’s kind of answering your first question. That’s the issue in a nutshell if you will, for home standby.
Michael Halloran
So, that’s super helpful and related, if I think about the time it’s going to take to sync the channel up. I guess I’m having a hard time thinking of the idea that the underlying pieces are still pretty healthy and you gave a lot of good metrics in the prepared remarks and in the press release around what’s happening on the consultation side, the closures, et cetera with how long it’s going to take to right-size the inventory and maybe it’s just a bandwidth conversation with where the installers are at.
But I’d love to have a sense for how I can kind of take that timeframe and sync it with what you’re calling still pretty healthy underlying demand.
Aaron Jagdfeld
Yeah, I think probably the best way to maybe get your head around that is we believe that currently today, field inventory levels are about double where they should be. And so that’s the bad news, right? That’s the additional output that we’ve put into the market ahead of the installation capacity increasing to the right levels. We are modeling that installation capacity is going to increase next year.
The challenge, of course, is that just seasonally, we’re coming into – as we turn the page here and get into Q1 and Q2, we normally run into a seasonally low period of installations, because parts of the country like the Midwest and the Northeast where installations are much harder to do because of the cold weather because of winter.
So unfortunately, even though we are targeting the installations are going to improve year-over-year, we have this seasonal challenge we’ve got to deal with. It’s just nature. We can’t really, that’s a hard one to fix. And so it won’t increase necessarily as quickly as we needed to in the first half.
Now the good news is, when we pull our dealers, half of that field inventory that’s out there today is spoken for, meaning it’s got a customer contract against it. A customer has got a deposit on it. And again, it’s indicative of the installation challenge, because we’re now back to what we said in the prepared remarks is mostly normal lead times. We still have backlog.
We have a couple of models – we’re still out there, some liquid cool products, things like that. So that’s supportive of where we’re going here in Q4. But what ends up happening is that we have these mostly normal lead times for us to our channel partner, but if you are a homeowner and you call and you try and get a product, you still are being quoted longer lead times, because of these constraints, whether they’d be people constraints or permitting constraints or component constraints, gas meter upgrades, we’ve – there are localized issues all over the country where some of our channel partners are bumping up against just delays.
And so they’re working through that and as those ease, that will help. But we think that it’s likely going to take the first half of next year to get through this and that’s going to put pressure on the incoming order rate for home standby through the first half of next year and so that’s really the challenge.
We think that, again, in our prepared remarks, we said by the second half of the year, we’re back to growing again in the category and really only down modestly for the year in total for the category. So anyway, so that’s – it’s I think when you put it all together, we feel pretty good about longer term that the end market is supportive.
Michael Halloran
That makes sense. So basically, what you’re saying is relatively normal sequentials on the home standby category for the next few quarters from a couple quarters from the run rate you’re talking about in the back half of this year before there is a potential inflection as things start catching up and normalizing a little bit.
Aaron Jagdfeld
Right. Return to normal seasonality, return to growth in the second half.
Michael Halloran
Yes.
Aaron Jagdfeld
And then again, just the first half is going to be down considerably, second half will grow, still down kind of moderately for the category, only modestly for the company overall. That’s kind of our overall guide for next year, but just to clarify that.
Michael Halloran
Yes. Makes a lot of sense. Thanks for that. Appreciate it.
Aaron Jagdfeld
Yes, thanks, Mike.
Operator
Thank you. And our next question comes from Jeff Hammond with Key. Your line is now open.
Jeffrey Hammond
Hey, good morning, guys.
York Ragen
Good morning, Jeff.
Aaron Jagdfeld
Hey Jeff.
Jeffrey Hammond
Hey just on kind of the – as you’re thinking about the guide, I just want to kind of understand how you’re thinking about like comping the backlog drawdown that you’re seeing this year and then what that would imply for kind of underlying demand for the category.
Aaron Jagdfeld
Yeah, I mean, again, that’s a big part of the headwind for the first half of next year is the comp, because we’re – obviously, we were bringing that backlog down heavily in the first two quarters of this year and so we’ll be comping against that without having the benefit of that backlog kind of as we get into next year. So that’s a big part of it.
York Ragen
And then Aaron’s point about the home standby category being down moderately in the second half, that’s because you are trying to comp like some of that backlog headwind that we’re bringing down here in the back…
Aaron Jagdfeld
Moderately in total, returning to growth in the second half, but yes, for 2023.
York Ragen
Yes, for the standby.
Jeffrey Hammond
Okay, okay.
Aaron Jagdfeld
For standby. We’re talking just standby.
York Ragen
Yes, yes. We’re just talking standby. But that – we’ve got an headwind on the backlog that’s driving that.
Aaron Jagdfeld
That’s what’s driving that, exactly.
Jeffrey Hammond
And then, just what are you guys doing with your production levels as you get this reset? And just how should we think about destock of your own inventory? It looks like your own inventories are a bit elevated as well.
Aaron Jagdfeld
Yes, they are and you saw that read through just the work capital increase in the third quarter, driving free cash flow negative for the quarter. We see that coming back around in Q4. So, we basically slowed the factories down still have some material coming at us, but that’s starting to slow as well. We should basically get into a better position in Q4 and then really working hard through the first half of next year to bring down those inventory levels, both raw materials and finished goods as it relates to the home standby category in particular.
It’s actually kind of a dichotomy, because in our industrial business, we’re constrained still in certain components and our inventory levels are low and we are struggling to kind of feed our factories with materials there on our industrial side and we would be able to, in fact, go even higher, faster with our industrial business if we could get more engines and breakers and other things that are in shorter supply. But on the home standby side, we are definitely seeing a lot of material hitting our distribution centers as we slow production down.
Operator
Thank you. And our next question comes from Brian Drab with William Blair. Your line is now open.
Brian Drab
Hi, thanks for taking the questions.
York Ragen
Hey, Brian.
Brian Drab
Maybe shifting to clean, hey, good morning. Just shifting to clean energy for a minute. So, I think that the energy storage business in 2021 was around $220 million, $225 million. It looks like the guidance that you’re giving us now for $300 million to $330 million implies that that’s down something like 30% or so this year. Is that about right and what market is growing and can you clarify…
Aaron Jagdfeld
Yes, market is still growing, although there is some mixed comments out there about the market growth. But, yes, the loss of that major customer of ours in the second half of the year here, they really ceased operations in July. So we’ve got to do the hard work that, honestly, we should have been doing all along of continuing to expand our channel to more channel partners, but that hurts us definitely in the year, Brian. So, unfortunately, that’s going to be down this year.
Looking for that to return to growth next year. But as we kind of fill in with new customers and we kind of reset, so 2022 is going to end up being a reset year for us here on energy storage, which is disappointing, but I think – and a rather painful learning lesson for us on just some of the trials and tribulations of that market some of the customers and the dealer partners there, you’re having to pick your partners carefully. Again, a lot of learning cycles we are going through there.
Brian Drab
Okay. Thanks. And then, for my second question, can you just clarify exactly what you’re saying about 2023 one more time in terms of – I think that you said total company in the prepared remarks, it’s all about total company and that you’d be down modestly for the full year, up sequentially first half to second half. But I am just wondering, is home standby expected to be up year-over-year in the second half?
York Ragen
Yes, this is York. So yes, so total company, to clarify, we said weakness in the first half, total company, mainly driven by the home standby discussion we just had a little bit of, maybe a little bit of clean energy as we build growth there.
But second half, I think important to note, total company returned to solid growth for total company in the second half. You put that all together then for full year, that would only be a modest decline for full year 2023. That’s total company.
So then home standby specifically, again, weakness first half, sequential growth from first half to second half and then a much more modest decline in sales growth over the prior year in the second half of the year. So maybe down a little bit, but it’s much more modest decline relative to the first half for home standby.
Operator
Thank you. Our next question comes from Mark Strouse with JPMorgan. Please proceed with your question.
Mark Strouse
Yes, good morning. Thanks for taking our questions. York, curious if you can just talk about margins through the first half of next year? Just kind of the lower factory absorption with HSB, the lower mix of HSB and then kind of offsetting that somewhat easing of some of the supply chain issues that you’ve had. And how we should think about margins going forward?
York Ragen
Yes. No, I think Aaron mentioned a return to seasonality for the home standby business, meaning Q1 is usually the lowest point in the curve once you catch backlog, then you return to normal seasonality, Q1 is the lowest point. So, you would expect, just from a mix standpoint, that sequentially from Q4 2022 to Q1 2023, that gross margin should decline because – mainly because of that mix element.
But, I mean, recall we were facing some pretty heavy inflationary pressures in Q1 of 2022. So I would expect just from a price cost standpoint, we are going to see some nice price cost benefit there. But yes, we are still putting our models together on how that’s going to look, but I would expect just sequentially that given the mix – the mix changes going into the first half of next year, you’d see maybe a slight decline in gross margins relative to the runrate.
Mark Strouse
Okay. And then just to clarify on the Clean Power business. Is most of the reduction in the revenue outlook driven by needing to backfill for the customer that has gone bankrupt? Or is there a broader issue with the actual product itself that there is some actual reconfiguring of the solution?
Aaron Jagdfeld
Yeah the majority of the market is related to the loss of the customer. It was a really important customer for us and the diversification of our customer base is going to be the primary focus here going forward. And obviously, we’ve got to restore trust, too, right, in the market to some degree. There is probably a spillover effect there to a bit.
But I will say this, and like I said, we’ve got a lot to learn in this market. That’s a painful learning lesson. But in speaking with a lot of the kind of national companies that are well established, the national solar sales and installation companies, almost every OEM has had challenges over the course of the solar kind of markets’ existence and storage being the new component here.
So, again, I am not trying to indicate that people should expect that, but it’s a pretty new market. I mean, penetration rates are very low on these products. The environment, being rooftop mounted, electronics is a severe environment. The warranty periods are very long. 25-year warranty periods for the rooftop mounter components, 10 years on the batteries. So you’ve got a pretty – you’ve got a pretty, there is a pretty high bar there quality-wise and a lot of companies have unfortunately struggled with that.
Now, I think, we feel like we, a couple of things. One, we’re very committed to this. We think it’s the future. We think it’s an important part of our strategy going forward. I think it represents some great opportunities for Generac in terms of what can fit with our brand. Our distribution and our expertise in some of these areas. So we’re committed to it. We’ve got a great balance sheet to be able to finance this.
The investment needed, obviously, is going to be greater than we had originally thought. You can’t just take a start-up technology and try to scale it. That’s clear based on our experiences here. So we are going to have to do a lot more work around that. We are going to have to put more talent in the teams. We’ve started to do that.
We mentioned that in some of our prepared remarks this morning, and we’re going to continue to do that. We think that this is, again, it’s an important part of the future. We’re committed to it and we are going to be a major player in it longer term. We are going to take our lumps here and the humility that comes with that. But in the end, I believe that we will have a lot of great success in this longer term..
Operator
Thank you. And our next question comes from Joseph Osha with Guggenheim Partners. Your line is open.
Joseph Osha
Thanks.
York Ragen
Hi, Joe. Morning.
Joseph Osha
I wanted to spend a bit more time on the clean energy business. We’ve talked a lot about storage, which is great. Ecobee is a good size business. So I’m wondering as you look into the next year. Obviously, you don’t want to get too detailed, but maybe if you can give us a little bit of a sense as to the – roughly what the breakdown of that business might look like?
And on a related note, now that you’ve got the safety couple products, we talked about this before, given some of the challenges that you’ve talked about with some of the other stuff, could we see you perhaps pivot more to selling that AC couple product alongside other people’s inverters? So those are my two questions.
Aaron Jagdfeld
Yes. Joe, great questions. Just let me touch on the ecobee piece first and then I’ll get to the AC coupled solution. So on ecobee, there – it’s a great company, really well run. It’s – they’ve really struggled this year with component availability in the first half of the year. So they’ve under-delivered a bit to our expectations and their own expectations just around that.
But things have really picked up here as they exited the third quarter. They’re looking at fourth quarter being their highest quarter ever as a company and looking at big things. I think a lot of that, you can probably tie back to higher energy prices, right?
Homeowners, I think, are looking for solutions to mitigate those higher energy prices, and smart thermostat is kind of a really cost-effective way to go after that. The paybacks are really strong, and you buy one of these products, inside of a year, you can pay that back. And that’s even — not even assuming the opportunity to connect that thermostat to a grid services type program, like a demand response program, which can enhance the payback even more.
So really excited about that business. I think when we announced it, it’s something like $125 million. It’s grown nicely this year and will continue to grow and we’re not going to break down the pieces because we don’t want to get into doing that every quarter here going forward. So, but it’s a great business, well run and a lot of upside there.
And I think one of the bigger opportunities within that is just the team that they have, the expertise they have is going to be central to this single pane of glass initiative that we see as sitting at the heart of the smart home energy system that we’ve talked about, connecting whether it be generators or PV microinverters or storage devices or smart thermostats or water heater disconnect switches, load management, ultimately EV charging, things like that. We think all of that…
Joseph Osha
I did hear you say $125 million for this year, right?
Aaron Jagdfeld
No, that was what we said when we announced the deal back in December. That was their runrate.
Joseph Osha
Okay. All right.
York Ragen
They’ve grown nicely.
Aaron Jagdfeld
Yes, they’ve grown nicely since then. And then on the AC coupled – the AC coupling that is definitely a focal area and one of the things that we’ve been pushing to get into the market the microinverter or excuse me, the PV, the PWRcell with a firmware update can accept power from third-party ACQUISITION, our third-party inverters now.
So we feel really good about that and that’s going to be a focus area for our commercial teams as we go forward. So looking forward to that getting some traction in the marketplace and we think that that we’ll see success of that.
Joseph Osha
Thank you.
Aaron Jagdfeld
You bet.
Operator
Thank you. Our next question comes from Jerry Revich with Goldman Sachs. Your line is now open.
Jerry Revich
Yes, hi, good morning, everyone. Aaron, I wonder if you could talk about the production rate for the standby business. In the fourth quarter, normal seasonality I think installs tend to be up low double-digits are we now at a normalized runrate where that business can be up sequentially in your term based on the visibility you have as of today?
Aaron Jagdfeld
Well, production rates won’t be because we’re bringing those down because of the field inventory issue, and we’ve got plenty of inventory, as well. So, that – if the question is around production rates, we won’t be up in the fourth quarter. We’ll be lower. So we expect that and that’s built into our guide today. But again, installation capacity, that normally, seasonally does peak in the fourth quarter.
And we continue to see, again, we added 300 new dealers in the quarter alone, which is helpful for that. We are pacing well, again, to add more dealers here in the fourth quarter and we need to be hitting our peak rates for installation by the end of the year, but that’s all contemplated in the guidance. I don’t know if I’m answering your question, Jerry or not, but.
Jerry Revich
Yes. And earlier, you mentioned production would be down as normal seasonality in the first quarter as well. And so I am just trying to understand, right, after every major outage event, there is a new and higher baseline, but that baseline is obviously down from the peak.
And I’m just wondering, are we going to be running at that baseline based on the order rates that you see today without making any assumptions on installation capacity as we head into, call it, $400 million standby revenue quarter in the first quarter? Does that match the incoming order rate? Or is there a risk of additional step down?
Aaron Jagdfeld
No, no. So what we’ve said is that the order rate is going to continue to – we’re going to have headwinds there as they work their field inventory down. So they’ve got – again, field inventory, which is about double where we should be at this time of the year, and “normal” in terms of days of field inventory is about double.
But about half of that – so really the problem, right, the doubling is already sold. So they just have to get it installed. So because of that, we’re not – the order rate is going to be artificially depressed until we get through that.
York Ragen
I guess, the hurricane will increase the backlog of our dealers basically that will…
Aaron Jagdfeld
Yes, effectively right, exactly. And could accelerate some of the drawdown of field inventory in the Florida regions, in particular, where Ian impacted. But no, we think that the order rates that we are seeing today that we’ll continue to see through the end of this year and in the first half of next year are artificially low as we right-size that field inventory.
York Ragen
And remember, we have some backlog in the fourth quarter here that we’re satisfying as well.
Aaron Jagdfeld
Exactly. That’s a good point.
Operator
Thank you. Our next question comes from Maheep Mandloi with Credit Suisse. Your line is now open.
Maheep Mandloi
Hey. Thanks for taking our questions. Can you enough guidance on gross margins for the C&I – for the HSB projects in Q4 and the first half. But maybe if you could just opine on OpEx in Q4 and the first half given all the data points you’re seeing on channel inventory and in-house consolidations? Should we expect any changes over there? And then I just have a follow-up on i should go.
York Ragen
This is York. OpEx, I think, I alluded to it. OpEx may tweak up a little bit here in the fourth quarter as a percentage of sales relative to Q3. Just there is actually just some seasonality on some spend in Q4, some accrual reversals in Q3 that won’t repeat. So, just a modest increase in OpEx sequentially, both dollars and as a percentage of sales, what we’re modeling in our guidance.
Maheep Mandloi
And any guidance on how should we think about it in 2023?
York Ragen
No. I mean, we’re still – we’re just – we gave the framework for the top-line. We’re still working on the framework for gross margins and OpEx. So I think we are going to hold off on discussions on the margin side for next year until next quarter.
Operator
Thank you. Our next question comes from Kashy Harrison with Piper Sandler. Your line is now open.
Kashy Harrison
Good morning and thank you for taking the questions. So just the first one from me, so the C&I and other segments, both quite strong. Can you maybe just dig into some detail on the strength in both of those segments in Q3? And then, maybe speak to the specific indicators you’re seeing right now that gives you confidence of a continuation of strong growth entering calendar 2023 so early? And I have a follow-up.
Aaron Jagdfeld
Yes, Kashy, really, the C&I business has been ripping along here for a number of quarters and really hitting its stride. We are taking share in the market. We’re seeing in our industrial distribution channel. Everything was up basically in C&I. So our telecom vertical that is a really important vertical for the company was up.
Our mobile business was up as the national rental accounts continue to refleet and top off their fleets our business internationally, which is mostly C&I, was also up very nicely. Again, just a lot of the same opportunities there. Probably one area that I would call out that was up even more so than in past and I think we categorized that in the prepared remarks as early inning, was this kind of – we refer to it as beyond standby applications.
So, mainly natural gas generators, large C&I natural gas generators that would otherwise have normally been sold into emergency backup-type of applications are being sold into applications where they are still used as emergency backup power, but they can also be called upon to support the grid during times of significant stress. So, heat waves, outages, things like that.
So think micro grids or kind of energy-as-a-service types of programs, demand programs where the generator can be switched on remotely by a grid operator or a utility oftentimes connected through our grid services software platform, Concerto and we’re seeing that market was up really large in the quarter for us.
Now it’s still pretty small in totality, but it’s growing very quickly and the quality conversations we are having with people on projects, potential projects in the future, the pipeline here for that business looks really good. So much so that we are oriented around adding capacity in our C&I factories to accommodate that growth.
And so, additional test capacity, additional manufacturing capacity, additional sheet metal fabrication capacity, we’re making investments there, so that we can be ready for that business as it grows because we think it’s a fundamental part of the mega trend that we’ve identified of kind of the grid instability issues that are coming from the rapid decarbonization of utility scale sources and the – on the demand side, the electrification of everything, inclusive of transportation.
This supply-demand imbalance, many utilities and grid operators have really struggled here and had to scramble over the summer in particular. Now they were able to avoid any major outages, which was pretty remarkable. But in the end, the reserve margins, that’s really kind of what it gets down to is the reserve margins is the excess capacity or sources that they have over demand.
And those reserve margins have gotten compressed dramatically in certain markets out West, even here in the Midwest, where the reserve margins are down to kind of critical levels, where if you get a spike in demand or you get some kind of interruption in supply, a major plant goes offline or there’s some other disruption, can cause significant challenges.
And this is really at the heart of what happened in February of last year in Texas. The cold snap that happened there has exacerbated the supply-demand challenges that were underlying what was going on in the ERCOT region or the ERCOT market.
And so the opportunity to use generators, fossil fuel generators, but natural gas generators, which burn much cleaner, obviously, than diesel generators, has really come into focus as a potential opportunity to use these assets for the purposes of grid support.
So that was kind of what happened in C&I in a nutshell. As you mentioned, the other category was also up nicely. That encompasses some of our monitoring businesses, encompasses some other areas of the business that have been growing very nicely, as well. So, between those two segments or not segments, but product classifications, those we saw really nice growth in the third quarter.
Kashy Harrison
And just the indicators you’re seeing that give you the confidence for 2023 so early on?
Aaron Jagdfeld
Yes, so, the C&I business is a backlog business. I mean, that always has been a backlog business. So we look at that, you’ve got lead times on products there that, in some cases, go out 26, 36 weeks depending on the size of the product. It’s custom built and it always has been this way. This is not the new kernel in the story over the last two years is the fact that home standby, which has never been a backlog business became a backlog business.
But the C&I business has always been backlog, provides great visibility for us. So we feel very good about that. You are also seeing kind of some of the public statements, like if you look at the national rental account customers that we sell to, they are indicating that they believe their CapEx budgets and CapEx spends are going to continue to grow into 2023 as, again, some of these mega trends around the infrastructure investments that need to be made around the country.
We had the investment, the Infrastructure Act that did get passed earlier this year. There’s a lot of spending that’s going to come through for that, for roads and bridges and airports and ports and all those types of massive infrastructure areas, our rental customers are going to serve that.
The telecom business continues to – our telecom customers continue to tell us that their midstream and the build-out of their – not only hardening their existing networks, but the build-out of their fifth-generation or 5G networks. So that feels really good.
And then, again, the quality of the pipeline, as I said, around some of these newer things like the beyond standby opportunities, the microgrid opportunities in C&I. We think that there is – those have a lot of legs yet going into 2023.
York Ragen
Yes, the fact that book-to-bill remains strong is promising for next year.
Operator
Thank you. And our next question comes from Praneeth Satish from Wells Fargo. Your line is now open.
Praneeth Satish
Thanks. Good morning. I guess if we could just focus only on the second half of 2023 for a second, you mentioned that HSB could be down, but I would have thought by then that the field inventory and the installation issues would have been resolved or normalized. So I am just wondering what’s kind of driving that view for HSB in the second half of 2023, given that demand is so strong and is there a scenario where it could be up?
York Ragen
Yes. No, I think we alluded to it before that I mean, there is some backlog that were satisfying here in the second half of 2022 that won’t repeat. So there is a little bit of a, I guess, year-over-year headwind when you’re looking at 2023 versus 2022.
Aaron Jagdfeld
The guide also doesn’t contemplate any major outages.
York Ragen
Yeah, that would be upside. So if you’re looking for upside, where could we grow…
Aaron Jagdfeld
We did have some outages this year.
York Ragen
Yes, things happen. Mother Nature happens. So that would definitely be a scenario where things could grow. But that’s an inherent – the backlog situation here, resolving that backlog here in the second half of 2022 is an inherent headwind for the second half of 2023.
But I think sequentially, as we get through these field inventory challenges here in the first half, you definitely would see growth sequentially from first half to second half, at least in terms of how we’re seeing it in our framework here for 2023.
Praneeth Satish
Got it. That’s helpful. And then, just switching gears on PWRcell, you mentioned that a certain component needed to be upgraded and so you’re enlisting kind of third-party installers for repairs. Can you elaborate on what that component is? And then, has that component been fixed in new batteries that are being produced?
Aaron Jagdfeld
Yes. We have an upgrade path on that component. It’s a rooftop mounted shutoff device and that device is the previous generation of that device, it has a higher failure rate than what we’d like to see. So we’re proactively replacing those devices for customers. So they don’t see an interruption of the production of their systems. So, but everything is – we’ve got path forward and have had a path forward here for some time.
We just have to get the upgrades complete. And so to speed that up, we brought in a bunch of third-party, service companies that are going to help us do that. We were relying on some of our channel partners, but with the loss of that largest channel partner became obvious that we needed to enlist the help of others, and that’s why the third-party folks are going to be in there.
And that upgrade, the total effort there is what’s reflected in that additional warranty reserve charge that we took here in the quarter.
Operator
Thank you. Our next question comes from Donovan Schafer from Northland Capital Markets. Your line is now open.
Donovan Schafer
Hey guys. Thanks for taking the questions. Hi, can you hear me?
Aaron Jagdfeld
Yes.
Donovan Schafer
Okay, okay. Good. So, on the home standby side, I was just curious, is there any kind of a pattern in the lower orders from the channel partners in terms of, is it more concentrated on the side of big-box retailers like Home Depot and Lowe’s or maybe regional installers or even potentially kind of the longer tail smaller installers?
I think the smaller installers tend to be limited, maybe more on warehouse space and access or willingness to use credit. So, I am just curious if it kind of is disproportionately in any one of those areas? And then I have a follow-up.
Aaron Jagdfeld
Not dramatically, so, Donovan. I mean, it’s pretty much fits the historical in terms of just the channel, the mix, if you will, the channel mix within home standby hasn’t changed dramatically. I mean, we do have some of this “stocking channels” right? Like if you look at a retailer or you look at a wholesaler for us, those are traditionally stocking channels where a non-dealer contractor comes in or a homeowner comes in and buys one of the products stock.
Whereas our dealers, they generally only buy from us when they have a contract signed by a homeowner because they – and that’s nothing has changed with that. That’s kind of the way the business has pace. So I think to answer your question, there is nothing dramatically different about the mix channel-to-channel going on there.
Donovan Schafer
Okay. And then, as – my next – my follow-up question is just, focusing on what’s going on in Europe, because you guys – in commercial and industrial, and you really are kind of a global business and you’ve got a lot in Europe and India other parts of Southeast Asia, there is kind of just so much.
But when I look at what’s going on in Europe, it feels like there are a lot of puts and takes that could be kind of both tailwinds and headwinds because you’ve got the energy crisis and all the fees and stability around there, but then simultaneously, you are also going to have people saying, this is why we shouldn’t be using natural gas.
And so there might be resistance against natural gas infrastructure and installing more generator sets to rely on that. Maybe even if there’s any diesel that might be seen as much more of like a short-term thing and so they don’t want to invest the CapEx for a longer-term back up.
So, it just seems like there is a lot of potential puts and takes there and the sort of differences of Eastern Europe versus Western Europe. So could you just go under a little bit more detail on like what exactly you are seeing specifically in Europe and how that’s kind of unfolding for your businesses?
Aaron Jagdfeld
Yes, yes. It’s a good question. I mean, Europe has and has always been a mostly diesel C&I generator market. So that’s just to level set. We have seen growth in natural gas gen sets in not only the European market, but also India, here recently coming off a base of almost nothing. There is – there is nothing there.
And I think on the margins, maybe on the edges, I should say not to confused with gross margins or anything like that, on the edges of the discussion, yes, there are some pipeline – people want to limit gas connections. Natural gas isn’t going away. That is about the most foolish thing for people to think is the right answer for anything here.
Natural gas is needed for heating, for cooking. It’s plentifully available, it burns cleanly. We would do well as a society to continue to focus on further improvements in cleaning up the emissions that come from natural gas, whether it be the extraction emissions or it’s the consumption emissions.
But because I think it’s a fuel that can really help us shift as a populous here, as a global populous, further away from more carbon-intense forms of energy generation like coal and other fuels. So again, it’s not – it might be on the edges, you are going to see some natural gas limitation just like we are seeing here in the U.S. in places like California, Berkeley, other places like that where they’ve taken the – they’ve taken it on themselves to close off new natural gas connections. The reality of it is you can get a propane tank anyway.
So I mean, it’s kind of a fruitless effort the generators are off of propane as well. So you don’t actually need pipeline. It’s helpful, but you don’t need pipeline gas. So, again, I think there is – our view is there is going to be plenty of growth in the C&I generator world, even the home standby generator world outside of North America and natural gas gens are going to be part of that natural gas and propane gens.
Operator
Thank you. And our final question comes from Saree Boroditsky with Jefferies. Your line is now open.
Saree Boroditsky
Thanks for fitting me in. So just going back to the home standby commentary, you talked about only a modest decline in the second half of the year. Could you just help frame how you’re thinking about the magnitude of the decline in the first half of the year?
York Ragen
No, we didn’t necessarily frame that out. I think what we’re looking at is more – when you look at the total company returning to solid growth in the second half resulting in only a modest decline for the total company for the full year. So, you can sort of get the magnitude of – what that means for the first half on a total basis.
You know that as based on our comments that C&I is going to continue to be strong in the first half. So you’ll see growth there. We’ll be sequentially improving our clean energy business throughout the year in 2023. And so that basically leaves you sort of – gives you some framework for how to put all the pieces together.
Saree Boroditsky
Okay. And then, it seems like sales grew faster at home standby than anticipated when you kind of gave out that 2024 guidance. Could you provide us with an estimate on where that puts you from a penetration rate at the end of this year and then any thoughts on where we could go from there?
Aaron Jagdfeld
Well, pen rate this year, we’re around 6% is where we anticipate ending. So, it doesn’t – it didn’t change that dramatically and we are going to have to update our guidance on the long-range guidance. Again, I would point out, we did say at our Investor Day, that growth was not going to happen in a straight line. I know we have people who haven’t been around the company that long and are learning kind of how the cycles work here.
But we have, in particular with home standby, we have the dramatic increase cycles where you have these step functions up, then growth kind of levels off, comes off of the peak actually, comes down off of a peak and normalizes to a baseline level, a new baseline level that’s materially higher than the previous baseline level.
And then, you kind of – as you increase awareness and distribution then you are ready for the next step up in growth. So it’s more of a step function grower. We’ll have to review the long-term targets. We are not prepared to update them this morning. But we are going to have – we’ll have another Investor Day next year for sure, if not before then in terms of updating the long-range guidance.
Operator
Thank you. I would now like to turn the conference back over to Mike Harris for any closing remarks.
Michael Harris
We want to thank everyone for joining us this morning. We look forward to discussing our fourth quarter and [Audio Gap] in mid-February. Thank you again and goodbye.
Operator
Thank you. This concludes today’s conference call. Thank you for participating. You may now disconnect.
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