In theory the broker, which has your TFN, should notify the share registry of those details. Sometimes it doesn’t happen and so the share registry on behalf of the company withholds 45% from any dividend/distribution paid. The dividend/distribution statement indicates whether or not the TFN has been supplied. and the amount withheld.
As others have indicated you will need to claim the amount back when you complete your tax return.
Always best to register with the respective share registry, PITA though it may be, and verify all details (TFN, email address, bank details, communication method, etc) including if you need to self-certify under the FACTA/CRS requirements.
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