(cough). Many a slip twixt cup and lip…
should I give up drinking?
As for Tesserent, I remember looking at them a long while back. Haven’t taken any further interest…
I don’t hold TST; just a tip in a Monthly. Serendipitous timing (so far).
Having had a job (!) in financial services, and see the change over the years as tech got more complex, multiple software each doing a function but needing to get data feeds, platforms needing maintenance, clients migrating from postal system to accepting online, the commensurate demands of IT were always problematic. It was either have someone in-house who had the IT smarts and got the feed, the patches https://www.cyber.gov.au/acsc/view-all-content/alerts/small-and-medium-businesses
or a small outfit that was local that could fulfil both hardware and software upgrades, or a big corporate.
None were entirely satisfactory, but the cost of being down or, worse, compromised, was worse. Ultimately, like many things, it is all about relationships. And speed of reaction. Usually, the upgrades would happen overnight (don’t get a job in FinTech IT if you want your weekends free !!). The Corporates failed on the service, the billing was opaque, there was no sense of a value proposition. But the smaller, neighbourhood outfit (some which have grown and are now TNT targets) could be stretched and, often, the competent person would be poached elsewhere. Tricky space. Trying to find the optimal provider was fraught.
(( Sadly, Mr Lord and govt departments are made for each other))
(DNH)
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