TD says U.S. online banking glitch fixed, cites service provider issues By Reuters

© Reuters. FILE PHOTO: A Toronto-Dominion Bank (TD) sign is seen outside of a branch in Ottawa, Ontario, Canada, May 26, 2016. REUTERS/Chris Wattie/File Photo

By Nichola Saminather

TORONTO (Reuters) -Toronto-Dominion Bank has resolved technical problems caused by issues at a service provider, that affected its U.S. customers and employees on Thursday, the Canadian lender said.

“Customer access to our U.S. online and mobile banking was temporarily disrupted by fiber issues at a service provider that impacted companies across multiple industries,” a spokesperson told Reuters by email. “The issue was quickly identified and resolved.”

Its Canadian banking services were unaffected, the spokesperson said.

TD’s U.S. Twitter account said a technical problem was affecting customers and employees after U.S. customers complained they were unable to access their accounts online or on the mobile app on Thursday.

Customers had also complained about delays to direct deposits, but the bank tweeted that issue had been fixed.

Disclaimer: Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. All CFDs (stocks, indexes, futures) and Forex prices are not provided by exchanges but rather by market makers, and so prices may not be accurate and may differ from the actual market price, meaning prices are indicative and not appropriate for trading purposes. Therefore Fusion Media doesn`t bear any responsibility for any trading losses you might incur as a result of using this data.

Fusion Media or anyone involved with Fusion Media will not accept any liability for loss or damage as a result of reliance on the information including data, quotes, charts and buy/sell signals contained within this website. Please be fully informed regarding the risks and costs associated with trading the financial markets, it is one of the riskiest investment forms possible.

Be the first to comment

Leave a Reply

Your email address will not be published.


*