Sonendo, Inc. (NYSE:SONX) Q2 2022 Earnings Conference Call August 10, 2022 4:30 PM ET
Company Participants
Matt Bacso – Gilmartin Group
Bjarne Bergheim – President and Chief Executive Officer
Michael Watts – Chief Financial Officer
Conference Call Participants
Michael Cherny – Bank of America
Jonathan Block – Stifel
Jason Bednar – Piper Sandler
Nathan Rich – Goldman Sachs
Erin Wright – Morgan Stanley
Operator
Good afternoon and welcome to Sonendo’s Second Quarter Earnings Conference Call. At this time, all participants are in listen-only mode. We will be facilitating a question-and-answer session towards the end of today’s call. As a reminder, this call is being recorded for replay purposes. I would now like to turn the call over to Matt Bacso from Gilmartin Group for some introductory comments. Please go ahead when you’re ready.
Matt Bacso
Thanks, operator. Good afternoon. And thank you for participating in today’s call, joining me from Sonendo, are Bjarne Bergheim, President and CEO, and Michael Watts, CFO. Earlier today Sonendo released financial results for the quarter ended June 30, 2022. A copy of the press release is available on the company’s website. Before we begin, I’d like to remind you that management will make statements during this call that include forward-looking statements within the meaning of federal securities laws, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.
Any statements contained in this call that relate to expectations or predictions of future events, results, or performance are forward-looking statements. All forward-looking statements, including those relating to our operating trends and future financial performance, the impact of COVID-19 on our business, expense management, expectations for hiring, growth in our organization, market opportunity, revenue guidance, commercial expansion, and product pipeline development are based upon our current estimates and various assumptions. These statements involve material risks and uncertainties that can cause actual results or events to materially differ from those implied by these forward-looking statements.
Accordingly, you should not place undue reliance on these statements for a list in description of the risks and uncertainties associated with our business, please refer to the risk factors section of our most recent annual report on Form 10-K filed with the Securities and Exchange Commission on March 23rd, 2022 and available on EDGAR, and in our other public reports filed periodically with the SEC. This conference call contains time-sensitive information and is accurate only as of the live broadcast on August 10, 2022, Sonendo disclaims any intention or obligation except as required by law, to update or revise any financial projections of forward-looking statements, whether because of new information, future events, or otherwise.
And with that, I will now turn the call over to Bjarne.
Bjarne Bergheim
Thanks, Matt. Good afternoon, everyone and thank you for joining us. For today’s call, I will provide opening comments and the business update followed by Mike who will provide additional detail regarding our quarterly results and updated 2022 guidance before opening the call to Q&A. Total revenue for the second quarter 2022 was $10.5 million representing growth of 32% over Q2 2021. Growth in the quarter was driven primarily by continued increased procedure utilization, increased GentleWave console sales, and strong TDO sales growth.
When analyzing procedure instruments utilization trends, we realized sequential monthly growth throughout the quarter, with June being the strongest month in the company’s history. While our growth is predicated on our ability to penetrate the root canal market and sell consoles to new users, the durability of patient volumes in dental offices is a positive sign that the end market is strong, and there’s demand for our technology. In the second quarter, we sold 45 GentleWave consoles compared to 28 in the prior-year period, which equates to 61% growth. As of June 30, GentleWave’s ending installed base was approximately 900 units, compared to approximately 730 units on June 30 2021.
Before providing a business update, I wanted to briefly address the current macro environment and its impact on our business. As a reminder, on our last earnings call in May, we communicated temporary supply chain headwinds associated with procedure instrument packaging. Despite this disruption, all customer orders were met in the second quarter of 2022 and we successfully transitioned to a simpler pouch design in connection with the full commercial launch of CleanFlow. Although the supply chain environment has somewhat stabilized relative to earlier in the year, it’s remained challenging in the second quarter as operational inefficiencies impacted gross margin by roughly 300 basis points.
As we sit here almost halfway through the third quarter, we expect to report a meaningful sequential increase in gross margin due to improved operating processes and increasing percentage of procedure instruments converting to CleanFlow and the company benefiting from our third mid-single digit percentage procedure instrument price increase in the last 18 months. We continue to be diligent in our approach to our supply chain. And later in our prepared remarks, Mike will provide more detail on quarterly gross margin trends heading into the back half or 2022.
Turning to the current economic environment, I want to highlight there are two core pieces of our business. One being utilization and the other being GentleWave console sales. As a business, we’re starting to see strong utilization momentum within our current installed base, particularly in Q2 where we set a company record selling 74,000 procedure instruments. That said, it is very important to point out that there is a seasonality component to procedures in Q3 due to summer vacation. Thus, we expect procedure instruments to modestly decline sequentially. Following the Q3 summer months, we expect utilization to increase in Q4.
Regarding capital equipment, our pipeline remains very robust. But we are potentially operating in a softer economic environment, which will likely lead to longer conversion cycles and customers extending their decision to purchase. Given our robust and growing GentleWave pipeline, we’re not concerned with this dynamic. As a reminder, the fourth quarter is typically our strongest capital equipments quarter as a large number of dentists wait to purchase capital equipment, typically to maximize calendar year tax benefits.
To summarize, we feel very good about our updated revenue guidance and expect procedure instrument revenue to remain healthy with slight headwinds to console sales due to longer conversion cycles.
Now turning to quarterly business updates starting with CleanFlow. On April 20, we announced the full commercial launch of CleanFlow ahead of the American Association of Endodontists or AAE Annual Meeting in Phoenix. The timing of this announcement and launch was critical as AAE is our largest and most important industry conference of the year. AAE was a great event, which allowed us to showcase our new procedure instruments to the entire market that allows customers to perform or observe a procedure using an extracted tooth in our booth in what we call a test drive.
Following AAE, initial adoption in orders for CleanFlow were in line with our expectations with which we are extremely pleased. Early feedback from customers has also been positive, which gives us confidence as we transition away from our current generation procedure instruments. As we have previously communicated, it is our expectation that the full adoption of CleanFlow may take up to 24 months as we expand the commercial use in a responsible and considerate manner. Since we’re still in the early months of CleanFlow’s commercial launch, and the current generation procedure instruments still account for the vast majority of our PI volumes. Scaling CleanFlow manufacturing and operations processes will only improve as we move throughout the year and into 2023.
As a reminder, we specifically designed CleanFlow with fewer components, which lowers material loss and allows for easier assembly, which we believe will drive increased production efficiencies at higher volumes.
Turning to our commercial strategy, our bifurcated sales team remains an important driver of growth as you penetrate our core market of approximately 17 million root canal procedures performed annually in North America, representing a market opportunity of approximately $1.9 billion. Since expanding the size from our consumable rep team in late 2021, we’re beginning to see the positive benefits of separating account management and new capital sales. Our consumable rep team has been instrumental in the launch of CleanFlow, while simultaneously achieving record Q2 volumes with 74,000 procedure instruments sold.
Along with the full commercial launch of CleanFlow, we expect to see increased utilization, as the consumable rep team continues to focus on clinical education and training to improve practice efficiencies. In the second quarter, our consumable rep team hosted numerous in person training events across the country. These events were designed to further integrate our team and provide our reps with additional tools to allow them to be partners with their own customers.
Lastly, with the recent launch of CleanFlow in April, we have been developing organization to best emphasize the benefits of our new technology. As account management responsibilities are absorbed by our consumable reps, we’re also starting to see early signs of increased productivity and pipeline generation from our capital reps, who are now fully focused on selling capital equipment to new customers that have a strong pipeline of opportunities as we head into the back half of 2022.
As a reminder, prior to the establishment of the consumable rep team, capital reps spent roughly 50% of their time servicing existing accounts. Our plan is to maintain the size of our commercial team at its present level for the near-term. The focus over the second half of 2022 and into 2023 will be continued execution on our field team, and to further partner with our customers.
Before I hand it over to Mike, I wanted to highlight that GentleWave was featured on the cover of the June edition of the Journal of Endodontics. The study evaluated the effectiveness of GentleWave in removing bacteria from infected root canals when compared to a common conventional approach. Based on the study results, as expected, the GentleWave group was shown to be more effective. This study provides further evidence that GentleWave offers superior cleaning and disinfection of microscopic spaces, independent of root canal complexity, and tooth structure.
In summary, we have revolutionary technology backed by compelling clinical data and KOL support. Our focus continues to be investing in our commercial infrastructure to make GentleWave the standard of care for root canal therapy. Additionally, we will continue to prioritize gross margin expansion and clinical practice efficiency with a full commercial launch of CleanFlow.
With that, I will turn the call over to Michael Watts, Sonendo’s Chief Financial Officer. Mike?
Michael Watts
Thanks, Bjarne. As previously mentioned, Sonendo’s total revenue for the second quarter of 2022 was $10.5 million, compared to $8 million for the second quarter of 2021 an increase of 32%. Growth in the quarter was primarily driven by increased procedure instrument sales, increased GentleWave console sales, and strong TDO software sales growth. In the second quarter, GentleWave console revenue was $2.7 million, compared to $1.7 million in the second quarter of 2021. GentleWave console average selling prices in the quarter were roughly $60,000 consistent with the first quarter of 2022.
Turning to procedure instruments, PI revenue was $4.8 million, compared to $3.7 million in the second quarter of 2021, an increase of 30%. PI revenue growth was primarily driven by GentleWave increased install base procedure instruments sold and roughly 8% increase in average selling prices compared to the prior-year period.
Procedure instruments sold in the quarter totaled approximately 74,000, representing growth 20% compared to the prior-year period. Total software revenue for the second quarter was $2.1 million, compared to $1.8 million in the second quarter of 2021, an increase of 16%. The increase was primarily driven by new licenses and services, specifically to large group practices looking to standardize across their enterprise. Total other product related revenue was $900,000 in the quarter. Gross margin for the second quarter of 2022 was 24% compared to 26% in the second quarter of 2021.
The decrease in gross margin was driven primarily due to operational inefficiencies from disruption in the supply chain, which we estimate was an approximate 300 basis points headwind in the quarter. Total operating expenses in the second quarter of 2022 was $16.8 million, compared to $12 million in the same period of the prior-year. The increase was driven primarily by higher personnel expenses relating to our commercial expansion, as well as higher general and administrative costs primarily legal and accounting associated with operating as a public company. Higher operating expenses were partially offset by lower R&D expenditures due to reduction following the CleanFlow launch. Loss from operations was $14.3 million in the second quarter of 2022 compared to $9.9 million in the second quarter of 2021.
On a sequential basis, operating losses improved from $14.6 million in the first quarter of 2022. Net loss was $15.1 million for the second quarter of 2022, compared to $11.1 million in the second quarter of 2021. Our cash and cash equivalents and short-term investments as of June 30, 2022 was approximately $51.8 million, while our long-term borrowings totaled $30 million.
As mentioned on our first quarter earnings call on April 6, we expanded our available credit to include an additional $20 million subject to certain milestones. In late July, we access the first 10 million tranche. We believe this funding will provide the liquidity and capital resources needed to support and grow our current business in 2022 and beyond.
Moving to our financial guidance. For 2022, we now expect annual revenue to be in the range of $40.5 million to $42.5 million, representing year-over-year annual growth between 22% and 28%. When analyzing the third quarter, it is important to remember there is seasonality in procedure volumes in the summer months, due largely to vacation schedules. As a result, we expect Q3 procedure instrument sold to decline sequentially in the low to mid single-digit percentage range from Q2 levels. Additionally, we expect GentleWave units sold on the third quarter to be up modestly compared to the prior year period.
Moving down to income statement, we expect third quarter gross margins to be approximately 27% to 28%. As previously stated, when excluding the second quarter supply chain headwinds, gross margins would have been roughly 27%. As we pass these operational inefficiencies, we expect Q3 gross margins to be flat to up sequentially from this adjusted level due to a recently announced procedure instrument price increase and revenue mix benefit from incremental CleanFlow adoption.
Lastly, we continue to expect Q4 gross margins to be in the low 30% range driven by positive contributions in the PI price increase, adoption of CleanFlow, increase volumes and improved operational efficiency.
At this point, I’d like to open up the call for questions.
Question-and-Answer Session
Operator
Thank you. [Operator Instructions]. We have our first question on the phone line from Michael Cherny of Bank of America. You may proceed with your question, Michael.
Michael Cherny
Good afternoon and congratulations on the strong results. Impressive, especially given this macro backdrop. I want to talk a little bit about the CleanFlow launch gone not surprising to hear you say that you think the conversion could take 24 months or so. I think that’s fairly similar what you said in the past. But as you think about that conversions cycle? Who are — who have been the early adopters that are willing to jump right in? And who are the ones that are either more hesitant or maybe it’s just not as much of an important strategic nature for you to get to in a quicker period of time?
Bjarne Bergheim
Yes, thank you, Michael, for that question. Yes obviously we’re super excited about CleanFlow. We launched this about 4.5 months ago here in April, and just want to give a big shout out to the team that have executed very well on this project. We are, like we’ve talked about, we are gradually converting our installed base of 900 customers to CleanFlow like you’re alluding to Michael. We have said that the conversion will take approximately 24 months, but we have not said that this is a linear conversion. So I think there could be like we have I think also talked about in the earlier calls, there could be opportunity to speed that up to really obviously drive not just benefits to the doctor, but also benefits to us from a margin perspective.
I think there is — I would say that there’s a lot of doctors that have raised their hands and said, hey, we want to be part of this. We want to get access to CleanFlow early. And what the way we’re doing it is that for using our consumable sales rep to — in a very organized way actually roll this out one customer at a time. And when we — so we do the software upgrade, we spend time with them, we do two or three procedures with them in the account. And then they — we do conversion, some we see convert immediately to 100% of their cases being done with CleanFlow, others may need a little bit more time, because they’ve, for example, they’ve been with us for a couple of years, and are very familiar with the — our legacy procedure instrument are used to using that procedure instrument that made may take them some time to get used to this new procedure instrument.
But what we are hearing though, from these different doctors, and I’ve talked to some of these doctors myself, is that, feedback is good. This is an easier procedure, it saves time and helps improve the workflow for these doctors. So very, very excited about the progression of this rollout.
Michael Cherny
Thanks. And may be just time to the gross margin. Not surprising given all of the various different disruptions that you see globally to have any gross margin pressures. As you think about that guidance that you’re providing us for 3Q. What needs to change relative to supply chain dynamics? Has it already changed? And what gives you the visibility into that being the right gross margin metric given the admittedly acknowledgeable short term disruptions?
Michael Watts
Hey, Michael, it’s Michael Watts. So I’ll address that question, and then Bjarne can add any additional commentary. So what we see and what we saw in Q2 was really us recovering from disruption in what we had identified as a packaging constraint. And as that product started to come in, we had our teams working overtime, and weekends to help us recover safety stocks, and finished goods positions and make sure that our customers are adequately supplied. So we look back in April, May, and June, we’re very grateful that our teams were willing to work the overtime and weekend work. As we move into Q3. Now, we’ve been able to recover our inventory positions largely in finished goods, and move to a more normalized production process.
And so for example, in the first six weeks or so here, we’ve only had two weekends where we tend to work overtime at a very light level. So we think that additional labor and resources needs to recover that the inventory position. We think that’s behind us at this point halfway through the quarter. The other area that we incurred additional expense was on expediting product through certain processes like sterilization. And similarly in that process, so we had almost 90% of our orders in Q2 were expedited, which adds additional cost. As we’re now six weeks into it, and being able to predict just the cycles, we’re able to now move back to a normalized process for that external service that will significantly do the cost.
So now, six weeks into the quarter, we feel like most of the costs that we incurred additionally into Q2 are behind us. And then additionally, on top of that, we have the price increase that we announced that’s effective July 1, that will help us. And then similarly on CleanFlow, CleanFlow, what we’ve talked about in the past is early on, we see that CleanFlow is a new product. As we begin to scale, we’ll start to see further economies come from that production volumes as we move into Q3 and then into Q4. So we’ll see further gains. So that’s what gives us the competence conviction to schedule out further improvements in gross margin through Q3 and then into Q4.
Bjarne Bergheim
And maybe just to perhaps to round out Mike’s answer here. He’s talking a little bit about the supply chains side of this. Obviously, we realize that supply chain is still an issue across the entire med-tech space and every company out there in the med-tech spaces is having to deal with this. But I think what’s different now is that we’re able to manage the supply chain better. As an example of maintaining some higher inventory position on certain critical components. And we’re also spending a lot of time calling into the supply chain to ensure that all the parts that are supposed to come into Sonendo will come into Sonendo at the correct time.
So as a result, we see supply chain impacting us less going forward. And that’s just provides perhaps a little bit of context for Mike’s response.
Michael Cherny
Understood. And thanks so much.
Bjarne Bergheim
Thanks, Michael.
Operator
Thank you, Michael. We now have Jon Block of Stifel. Please go ahead when you’re ready.
Jonathan Block
Great. Thanks, guys. Hope you can hear me, okay? Beyond maybe to start, I think you said the third price increase for you effective July 1. I think you said the third price increase in the past 18 months, is this most recent one of the expensive any call it in 2023? Or do you still see more opportunities to take additional price in ’23. And then maybe just talk about, a feedback from the customer base. I mean, we always thought you had certainly a lot of leverage there and opportunity, because I think you’ve said in the past half of your base, essentially passing it through to the consumer. But what are you hearing from the customer base, in terms of those price increases that you push through more regularly over the past year and a half?
Bjarne Bergheim
Yes, thanks, Jon. Good question. Yes, like you’re saying, this is the third price increase in 18 months. And we feel good about these price increases. I know, we’ve been aggressive taking price. But we also see a lot of value in GentleWave in the GentleWave procedure, and so do our customers. So I think, if you talk to the customers out there, I think they — we haven’t had negative feedback from these price increases.
With regards to the customers passing, the price increases through, I would say that, similar to what you’re saying, roughly about half of our customers are passing this through, and are actually making a little bit of margin on their own for passing on the cost to their customers. Again, I think it speaks to the fact that there is a lot of — there can be opportunity for us to continue to take price, but this is something that we’re going to continue to evaluate. And obviously, I’m not prepared to talk about the timing, and some and the potential for the further price increases, but we do see a lot of value inherent in the GentleWave procedures and do feel that there could be opportunities for that going forward.
Jonathan Block
Great, it’d be on. If I can just sort of ask question one, 1b, I guess. The PI number was really good in the quarter and well above where we were at, from our perspective. You mentioned the July 1 price increase. Do you feel like there was any pull forward into 2Q ahead of that maybe talk to us and how you’re signaling the price increase to your installed base? Or do you feel like that was a very clean consumable number that we saw in June and then I’ll ask a quicker follow-up?
Bjarne Bergheim
Yes, so John, you’re spot on very nice utilization trends here. Obviously, in Q2, we feel that’s bolstered by CleanFlow, record number of procedure instruments sold for us in the quarter. I think for us, I think it speaks to the underlying core of the business. We see obviously, strong momentum here. With regards to pull forward, could there be some of that potentially, but we feel that this is more of the signals to strong kind of underlying core of the business. I think the other thing we just have to recognize right there, there’s is a little bit of seasonality to utilization. One of the things that we’re seeing and we typically see in Q3, right, as summer vacations for these doctors is having a softening the utilization somewhat in Q3. But given the strong utilization that we see — have seen here in Q2, we expect obviously, when the doctors come back from vacations, and so forth, we expect to that that utilization to continue into later part of Q3 and also into Q4.
Michael Watts
Hey Jon, it’s Mike, if I could just add to that. Address your question on Q2, whether we think there’s pull forward. So I don’t know if all our investors are familiar that we have visibility to utilization at the console level. So what our customers are actually using, and we measure that very closely to what we’re seeing for sales out and make sure that we don’t exceed position where people are building inventories were at one to one. So we look back at Q2 results, our sales out and utilization was fairly close nearly one to one. So we don’t believe that at a macro level. People have built an inventory position up in anticipation of price increase. And as Bjarne alluded to, yes, there’s probably some customers out there that may have done that. But we think we have enough governance and controls around that to make sure that that doesn’t happen.
Jonathan Block
It’s great. That’s very helpful. Maybe just the last question for me, it has been a strong 1H, when you look at the guidance, you certainly have growth dialed in 2H versus 1H, but you also have that usually pretty big fourth quarter for capital. So Bjarne, just your thoughts on call it conservatism versus what you’re seeing from a trend perspective and keeping I know you tighten the range, but essentially, keeping the midpoint unchanged, is just all around capital environment, and maybe giving yourself some wiggle room or anything else that you’re seeing with the overall dental market to maybe call out for investors. Thanks, guys.
Bjarne Bergheim
Yes, thanks, John. So yes, so obviously on the utilization side, strong utilization trends like we talked about in our prepared remarks, we see strong demand on console, we also see a strong pipeline, but because of the slightly feel softer economic environment, and this is causing a slightly longer conversion cycle, but just want to emphasize that the pipeline remains strong. And that’s why we’re maintaining the midpoint of the range and tightening it slightly to get it to 40.5 to 42.5. So we feel very good about that guide.
Jonathan Block
Thank you, guys.
Bjarne Bergheim
Thanks, John.
Operator
Thank you, John. The next question comes from Jason Bednar of Piper Sandler. You may proceed with your question, Jason.
Jason Bednar
Thanks, good afternoon. Congrats on the progress here Bjarne and Mike. I guess I’ll start on the gross margins side. It sounds like for third quarter, we are looking for I guess three to four points sequential increase off of where we finished in second quarter. Bjarne or Mike, are you able to break down how much is coming from the three buckets that you referenced? The improved operational processes you have in place, maybe the mix contribution from CleanFlow and then the price increase that you just instituted on the PIs?
Bjarne Bergheim
Yes, thanks, Jason. So definitely feel good about Q3. And we’re progressing as I shared with Michael a moment ago, it is just about how we see where we’re performing six weeks into the quarter, I’d say that as you bridge the 24% to 27%, 28% will gain 200 basis points, essentially in operational improvement, and then 1 to 1.5, 150 rather basis points in price. And then just some other operational efficiencies that we expect to get us to that 27%, 28%.
Jason Bednar
Okay, so just to follow-up, and it sounds like more operational in price, and CleanFlow maybe still a little early to be contributing on the gross margin side, maybe that comes a little bit more in fourth quarter and then into ’23?
Bjarne Bergheim
That’s a great point. I mean, CleanFlow today is still in we’re four and a half months out on CleanFlow still producing at quantities that are relatively low compared to our legacy PIs. And then still have some processes that are scheduled to take place for additional cost reductions as we move into September and October. So we’ll see more of margin gains come from CleanFlow in Q4 and moving into 2023 from CleanFlow as it becomes at full scale production.
Jason Bednar
Okay, all right. Great. That’s an extra nice segue into my follow-up here, just on the CleanFlow rollout, I know it’s early, it sounds like things are going really well there. Are there any early points you can draw on initial utilization of practices that are using by GentleWave and using CleanFlow in the first couple or few months of use compared to what you would have seen with the prior PI, and I know that that’s a tough question, get really granular but anything that you can see just in terms of the utilization and uptick of the system again CleanFlow versus prior generation system or prior generation PI?
Bjarne Bergheim
Yes, Jason I think it’s an excellent question and we are keeping a lot of — we’re doing a lot of the analytics as they come in specifically on that topic, we’re not prepared to give numbers on this quite yet. But what we see in general right, anecdotally shows that this is a simpler procedure for doctors, it’s easier, it takes less time and the doctors that are going all in on CleanFlow really using this to really drive workflow in their practice. So directions from these doctors are positive.
And I think the other thing that to keep in mind, right as we entered the second half here, and as we are continuing to increase the share our total procedures, but to CleanFlow, we’re concurrently also getting these consumable reps more up to speed, and productive in the practice. So you have those two factors that we think over time can really obviously help us on driving utilization into practice, so hopefully that gives a little bit of color.
Jason Bednar
Yes, yes. And it was kind of early on that. Maybe one more quick one, if you’re able to comment, really helpful on the monthly gating of performance in the business, April through June, just wondering if you can extend the commentary out to what you’ve seen in July in the first part of August. I mean, are you seeing that seasonality show up in the business, like you’re talking about here? Or is that seasonality you’re expecting here more in August, and just trying to understand when that seasonality is starting to hit the business? Thank you.
Bjarne Bergheim
I think there’s two elements of seasonality that we’re thinking about, it kind of goes back to the two key elements of the business. One is the seasonality around capital equipment. Second is the seasonality around consumables. On the capital equipment, like we’ve talked about earlier, Q3 is typically slightly softer than Q2, given the timing of the AAE conference, increases Q2 slightly relative to Q3. But we expect a strong Q4, because of tax benefit and economic benefits for these doctors on the capital side.
I think on the consumables side, we are seeing and again, this goes back to what Mike was talking about the fact that we can see some of these procedures live, we can see procedures live coming in to Sonendo. At the same time, we’re obviously talking to doctors out in the field. And I think that a lot of these doctors are taking more vacations perhaps here in this year, than they have done in years past because for many doctors, this is the first time they can go away on more significant vacations, because of COVID.
So as a result that creates a little bit softness and utilization in Q3 because of these vacations. But obviously we expect that to continue to be strong in Q4. And to your earlier part of the questions as you move towards Q4 right now you have the effect of the consumable reps helping utilization but you also have the potential impact of CleanFlow as well like you point out in your question, which is a good point.
Michael Watts
I think Jason to just put it in context of the July 4 filing on a Monday really, we talked directly to our customers. We know that many of them took that full week off. And it was a high vacation week for a lot of our customers. So we’re seeing that in July. It’s still early in August. But of course we expect things to get back to normal in September and late August.
Jason Bednar
All right, perfect. Thanks so much.
Bjarne Bergheim
Thanks, Jason.
Operator
Thank you. We now have Nathan Rich of Goldman Sachs. You may proceed with your question, Nathan.
Nathan Rich
Thanks and good afternoon. Just a couple of clarification questions. On the appetite for practice CapEx, have you seen any signs of lengthening of conversion cycles at this point? Or is are you just kind of pointing to that as a potential risks just given the environment that we’re in and I guess if we do kind of get into the fourth quarter and it doesn’t seem like the environments change much, are there incentives, whether it’s, I guess promotional or financing that you can put in place to potentially encourage practices to make a purchase?
Bjarne Bergheim
Yes, thanks, Nate. Good, good questions. Yes, so, like we talked about, we see strong demand for consoles, we see a strong pipelines. But to your point, there is a slight softening because of longer conversion cycle given the macro environment here. And I think there are — to your point, there are a couple of levers that we have on the business to work with that going forward. It could be financing options to your point, and there could be some other different things that we have as well.
But, I think if you look at the — from this from a doctor’s perspective, right. Some doctors may be thinking about this from an increase rates of inflation or increasing interest rate, which goes to your point, and also just general financial uncertainty in the overall markets. But we feel we have some levers on the business to counter that. And I think it’s — I just want to highlight also that, even given these dynamics, we were still maintaining the midpoint of our guidance range. And so we feel good about the business in the second half of the year.
Michael Watts
Now, hey, Nathan, it’s Michael Watts. So if I could just expand on during conversation about the lever. So we also have, in Q4, our EndoCon conference, it’s held in San Diego every year. We get a lot of TDO users coming, but also non-TDO users. So that’s a great opportunity for us to showcase the technology, help people understand how it can improve their practice, improve their practice economics. And that’s also an area where we look at just not only giving them financial incentives, but given the incentive to start now to start becoming a GentleWave user drive further improvements in their practice, and also improved clinical outcomes at that time.
So, EndoCon’s a big step for us. We also, of course, help practices when they’re onboarding, to adopt not only GentleWave into their practice, but into their patient education programs. So there’s information that’s running on a loop when you walk into a GentleWave office, which induces a customer, and we can help expand that with the council. There’s many things that we can do that are non-monetary to help customers drive adoption of GentleWave.
Nathan Rich
Great. And my second question is on gross margin, and I guess has your view of the long-term gross margin potential and really the path to get there changed at all. Obviously, you’ve had to deal with some supply chain challenges this year, it also seems like you’ve been able to offset some of that with price. Hopefully those supply chain challenges will continue to ease, I guess, when we think about the path or gross margin going forward, and where we’re going to be exiting the year, I think you kind of said north of 30%. And I guess, do you feel like you’ll continue to kind of build on that. And I just be curious to get your view of whether the long-term potential has changed at all, versus what you initially anticipated?
Michael Watts
I’d say that, again, Nathan, its Michael Watts. So I’d say that as we launch CleanFlow, and what we’ve experienced in the 1.5 months, it’s all met or exceeded our expectations for what CleanFlows going to do to our supply chain. We talked about it being simpler to assemble. So therefore we think there’ll be efficiencies in our production process. The components are, right now we’re in early stages with our suppliers to produce those components. So we think that at scale, some changes to their processes will also drive further material savings. So I think our conviction has been reinforced, if not further improved from what our previous expectations were.
Bjarne Bergheim
Yes, I would agree 100% with Mike here. And I’ve also just add that because we are now able we feel to manage the supply chain side of this better. We feel that we will have less negative impact on margins from because of the any supply chain disruptions going forward. And I think the key here like Mike is talking about this is all about launching CleanFlow drive conversions. And continue to increase the contribution margin of a CleanFlow. And that bodes for a very good business going forward. And that we think will enable us to execute on the margin long-term margin targets that you’re talking about.
Nathan Rich
Great. Congrats on the quarter.
Bjarne Bergheim
Thanks, Nate.
Operator
Thank you. [Operator Instructions]. We now have a question from Erin Wright with Morgan Stanley. Please go ahead with you’re ready, Erin.
Erin Wright
Great, thanks. As we think about sales reps and the initial traction you’re seeing with the bifurcation of the sales force. Are you where you want to be from a sales rep count perspective? And just generally from an OpEx perspective, as well? Are there any anomalies that we should be thinking about in terms of the quarterly progression on that front for the year? Thanks.
Bjarne Bergheim
Yes, hi, Erin. Thanks for the question. Right now, we have 25 sales territories. And our focus right now is all about — it’s all about execution, training these different sales reps supporting them, and improving productivity. That’s where we want to be at this point in time in terms of number of sales reps. And we have not given any guidance as to what our future projections are on adding sales reps. The only thing I would say is that, we are going to be thoughtful about adding sales reps going forward to ensure that point one, we continue to drive top-line revenues, while at the same time being thoughtful about OpEx and conserving cash in this environment. So those are two key elements that go into our thinking as we expand the sales team.
Michael Watts
And just to expand on your question on OpEx, Erin. So when we look at OpEx for Q1 and Q2, we’re largely in line for the first half of 2022. So as we go forward into Q3 and Q4, what we’re seeing is just more variability around sales levels. So we don’t expect to see OpEx jump up or jump down materially from where we trended.
Erin Wright
Okay, perfect. Thanks. And a broader question related to kind of some other questions that people were asking. But in terms of labor constraints that maybe some of your customers are facing right now? Do you think that that could be impacting conversion for you already, too? And then also, can you — on the flip side of that, does the value proposition of your technology in generating greater efficiencies for the process? Is that resonating with customers? Or is it more of a barrier than a tailwind at this point?
Bjarne Bergheim
Yes, we’re obviously aware that some doctors across the dental space are facing some labor constraints. I think the beauty of the GentleWave system is that it will actually streamline the practice, and streamline and reduce the time of a procedure. So I think this gives us an opportunity to comment to a practice to sell the simplicity, for example, and I would CleanFlow, you can effectively do a root canal procedure, just with one hand, it can hold one — the procedure and someone on the tooth, while your assistant for example, will go off and do something else. That gives you an opportunity to further for example, do multiple procedures in parallel, et cetera.
So I think in this environment, specifically around labor constraints, this is actually where we can help both on providing a GentleWave procedure that tries to workflow, but we can also help them on the TBO integration, that integrating software in their practice will help obviously make their practice workflow also more efficient. So I think in that environment, from that perspective, this will give us an opportunity actually to sell our products into these different practices.
Erin Wright
Okay, great. Thank you.
Bjarne Bergheim
Thanks, Erin.
Operator
Thank you, Erin. We have no further questions. So I’d like to hand it back to Bjarne for some closing remarks.
Bjarne Bergheim
Well, thank you, operator. We appreciate it again, everyone’s spending time with us today. Mike and I look forward to meeting many of you as we go forward both at future investor conferences and also for individual meetings. Have a great day.
Operator
Thank you for joining. That does conclude today’s call. Please have a great day. And you may disconnect your lines.
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