Snowflake Inc. (NYSE:SNOW) Q3 2023 Earnings Conference Call November 30, 2022 5:00 PM ET
Company Participants
Jimmy Sexton – Head, Investor Relations
Frank Slootman – Chairman and Chief Executive Officer
Mike Scarpelli – Chief Financial Officer
Christian Kleinerman – Senior Vice President, Products
Conference Call Participants
Raimo Lenschow – Barclays
Kirk Materne – Evercore ISI
Sanjit Singh – Morgan Stanley
Alex Zukin – Wolfe Research
Gregg Moskowitz – Mizuho Securities
Victor Chiu – Raymond James
Kamil Mielczarek – William Blair
Derrick Wood – Cowen and Company
Sterling Auty – SVB Securities
Brad Reback – Stifel
Will Power – Robert W. Baird
Mike Cikos – Needham & Company
Steve Koenig – SMBC Nikko
Brent Bracelin – Piper Sandler
Operator
Good afternoon, and thank you for attending today’s Snowflake Q3 Fiscal 2023 Earnings Conference Call. My name is Austin, and I will be your moderator for today. [Operator Instructions]
I would now like to pass the conference over to our host, Jimmy Sexton, Head of Investor Relations with Snowflake. Jimmy, please go ahead.
Jimmy Sexton
Good afternoon, and thank you for joining us on Snowflake’s Q3 fiscal 2023 earnings call. With me and both in Montana are Frank Slootman, our Chairman and Chief Executive Officer; Mike Scarpelli, our Chief Financial Officer; and Christian Kleinerman, our Senior Vice President of Product, who will join us for the Q&A session.
During today’s call, we will review our financial results for the third quarter fiscal 2023, discuss our guidance for the fourth quarter and full year fiscal 2023 and discuss our fiscal 2024 outlook. During today’s call, we will make forward-looking statements including statements related to the expected performance of our business, future financial results, strategy, products and features, long-term growth and overall future prospects. These statements are subject to risks and uncertainties, which could cause them to differ materially from actual results. Information concerning those risks is available in our earnings press release distributed after market close today and in our SEC filings, including our most recently filed Form 10-Q for the fiscal quarter ended July 31, 2022, and the Form 10-Q for the quarter ended October 31, 2022, that we will file with the SEC.
We caution you to not place undue reliance on forward-looking statements and undertake no duty or obligation to update any forward-looking statements as a result of new information, future events or changes in our expectations. We’d also like to point out on today’s call, we will report both GAAP and non-GAAP results. We use these non-GAAP financial measures internally for financial and operational decision-making purposes and as a means to evaluate period-to-period comparisons.
Non-GAAP financial measures are presented in addition to and not as a substitute for financial measures calculated in accordance with GAAP. To see the reconciliations of these non-GAAP financial measures, please refer to our earnings press release distributed earlier today in our investor presentation, which are posted at investors.snowflake.com. A replay of today’s call will also be posted on the website. With that, I would now like to turn the call over to Frank.
Frank Slootman
Thanks, Jimmy, and good afternoon, everybody. Snowflake continues to drive strong growth at scale, coupled with strengthening unit economics, operating profit and free cash flow. While we acknowledge the weakening global macro context, we remain resilient in terms of our results. We believe this resilience reflects the importance of data strategy in modern enterprises and institutions. Data is becoming deeply ingrained in how global enterprises think, act, decide and strategize. Relying on anecdotal observations will increasingly take a back seat to data-driven operations.
The company is reporting $523 million in product revenue, growing 67% year-on-year. Our remaining performance obligations, or RPO, grew 66% year-on-year to $3 billion. On a non-GAAP basis, product gross margin came in at 75%, operating margin at 8% and adjusted free cash flow margin at 12%. Snowflake’s Data Cloud strongly resonates in large enterprises and institutions. The idea of getting your data siloed again in the public cloud stack holds limited appeal. Data Cloud maximizes the power and promise of data science and artificial intelligence, a high priority in the modern enterprise.
In the quarter, we added 28 Global 2000 customers. Product revenue from the Global 2000 outpaced the company as a whole, growing [40%] quarter-over-quarter. Global 2000 customers now represent over [40%] of revenue. Our mission is the Data Cloud, a single data universe across geographies, data sources, compute clouds and cloud regions, a single point of inquiry, analytics and intelligence, maximum enablement of data sciences, analytics and intelligence.
Today, Snowflake operates across 37 regional deployments. Year-over-year, we’ve expanded our footprint by more than 30%. Customers are embracing the division. 22% of customers have at least one stable edge, up from 17% a year ago. 66% of customers with over $1 million in trailing 12-month product revenue have at least one stable edge. Snowflake’s marketplace listings grew 11% quarter-over-quarter, now with more than 1,700 data listings. Our strategy is a global data sharing network, coupled with unlimited workload enablement. Work needs to find its way to the data instead of the historical habit of moving data to the work. Much of the work in the announcements you’ve seen from Snowflake in recent years reflects our progress in and across the workload spectrum from data engineering to data warehousing to data science to data applications and transaction processing.
We recently announced the general availability of Python for Snowpark. This is foundational for many workloads and user types. Global 2000 customers, Charter Communications, EDF Energy and Northern Trust have adopted Snowflake for Python. Earlier next year, we will offer native Streamlit integration in private preview. With Streamlit, we’re helping developers and data engineers build applications in Snowflake. Since acquisition, the Streamlit community has grown more than 60% and now has approximately 70,000 developers. We’re enabling data science workloads with Snowpark optimized work houses — warehouses, now in public preview. Optimized warehouses represent a step function improvement for compute-intensive workloads and allow customers to bring ML training into Snowflake. In Q3, we hosted our Data Cloud World Tour, which brought our product announcements to a global audience. We traveled to 18 cities across 12 countries, and reached over 12,000 attendees.
In November, we hosted our Annual Developer Conference BUILD, a virtual kickoff at over 4,000 attendees and local breakouts are scheduled in 16 cities across 10 countries. Aside from world-class scale performance and economics, Snowflake differentiates with a relentless focus on enterprise-grade high trust implementation, for security and compliant capabilities enable the largest enterprises and institutions worldwide to deploy Snowflake for the most critical use cases and applications.
Privacy and compliance, of course, have become far greater challenges in recent years and created new challenges and data operations. For example, our data clean room operations, which originated in the role of advertising, are now spreading to other vertical industries. Snowflake continues to deepen and strengthen its industry orientation. We expect to understand our customer challenges, solve their problems and their language, leading industries for Snowflake are financial services, advertising, media and entertainment, followed by retail and consumer packaged goods, technology and healthcare and life sciences. In Q3, product revenue from the financial services industry grew 13% quarter-over-quarter.
From financial services clients, The Depository Trust & Clearing Corporation, or DTCC, recently announced our use of Snowflake Marketplace. Providing clearing and settlement services, DTCC has access to a vast amount of training data. DTCC allows clients to engage with its data through Snowflake to better understand market liquidity and investor sentiment. During the quarter, at advertising week, we announced an investment in OpenAP, the advanced advertising company. This will accelerate the development of the OpenAP Data Hub, which is a new cross-publisher and cross-platform clean room solution for the television industry by Snowflake.
Addition of Snowflake validates the commitment FOX, NBCUniversal, Paramount and Warner Bros Discovery have made to transforming the TV ad industry. We are aware of the weakening macro economy. Customer behavior informs our outlook and investment approach. In Q3, we demonstrated our ability to execute through different economic environments. Our focus remains on revenue growth balanced with free cash flow generation. We are well positioned to drive efficient and durable growth, which Mike will discuss further. The opportunity ahead is massive and will take years to unfold.
With that, I will turn the call over to Mike.
Mike Scarpelli
Thank you, Frank. Q3 product revenues were $523 million, representing 67% year-over-year growth, and our remaining performance obligations grew 66% year-over-year totaling $3 billion. Of the $3 billion in RPO, we expect approximately 55% to be recognized as revenue in the next 12 months. This represents a 68% increase compared to our estimate as of the same quarter last year. Our net revenue retention rate of 165% includes 14 new customers with $1 million in trailing 12-month product revenue and reflects durable growth among our largest customers. With a focus on the acquisition and growth of the largest enterprises in the world, we added 28 Global 2000 customers in the quarter, our largest quarterly addition in the last five periods. We have confidence in our growth opportunity in these accounts because G2K customers only represent $1.3 million of trailing 12-month product revenue on average. This compares to an average of $3.7 million among customers over $1 million in product revenue. We will continue to grow these accounts through value selling and workload enablement. We are seeing this in our largest accounts today.
Quarter-over-quarter, six of our top 10 customers grew faster than the company overall. We are monitoring our key business metrics, which we believe are leading indicators of the macro economy impacting our business. In the quarter, we saw varying degrees of strength and weakness worldwide, making it challenging to identify a consistent trend. Our largest segments, North America and EMEA outperformed SMB and APJ, the strength in North America includes the headwind from the consumer Internet companies we mentioned earlier this year. This shows the resiliency of Snowflake as enterprises continue to prioritize data operations.
Taking a closer look at specific industries, financial services, our largest vertical, grew faster than the company overall while advertising and media entertainment grew slower, technology as a sector underperformed in the quarter. Each geography and vertical had unique circumstances in the quarter, which will always happen with the consumption model.
With that being said, Q3 results reflect strong consumption overall. While we did experience a foreign exchange revenue headwind in the quarter, less than 5% of our revenue is invoiced in currencies other than the U.S. dollar. At the moment, we do not evaluate our business on a constant currency basis given the immateriality.
Now turning to margins on a non-GAAP basis. Our product gross margin was 75%. Scale in our public cloud data centers and continued growth in large customer accounts contributed to year-over-year gross margin improvement. Operating margin was 8%, benefiting from revenue outperformance and favorability on headcount and marketing spend. Our adjusted free cash flow margin was 12%, positively impacted by strong collections. We ended the quarter in a strong cash position with $4.9 billion in cash, cash equivalents and short-term and long-term investments.
Now let’s turn to our guidance. We remain committed to driving towards greater profitability. We are focused on revenue growth through expanding operating and free cash flow margins. Over the past six weeks, we have seen weaker consumption in APJ and SMB segment. However, recent consumption patterns give us confidence that our largest and most strategic customers will continue to grow. With the holidays approaching and uncertainty with how customers will operate, we believe taking a more conservative approach is responsible as we resource plan for Q4 and fiscal 2024. Even with slower-than-expected growth, we are committed to generating meaningful free cash flow.
For the fourth quarter, we expect product revenue between $535 million and $540 million, representing year-over-year growth between 49% and 50%.
Turning to margins. We expect on a non-GAAP basis, 1% operating margin, and we expect 360 million diluted weighted average shares outstanding. For the full fiscal year 2023, we expect product revenues between $1.919 billion and $1.924 billion, representing year-over-year growth between 68% and 69%.
Turning to profitability. For the full fiscal year 2023, we expect, on a non-GAAP basis, approximately 75% product gross margin 3% operating margin and 21% adjusted free cash flow margin, and we expect 359 million diluted weighted average shares outstanding. Year-to-date, we’ve added over 1,500 net new employees. We view the current hiring market as favorable for Snowflake and we’ll continue to focus hiring in product, engineering and sales.
While we are currently in our planning cycle, we would like to discuss next year’s growth outlook based on the consumption we are seeing today. For the full fiscal year 2024, we expect product revenue growth of approximately 47% and non-GAAP adjusted free cash flow margin of 23% and continued expansion of operating margin. This outlook includes a slowdown in hiring, which we evaluate on a monthly basis, but assumes adding over 1,000 net new employees. Our long-term opportunity remains strong, and we look forward to executing.
With that, operator, you can now open up the line for questions.
Question-and-Answer Session
Operator
[Operator Instructions] Our first question is with Raimo Lenschow from Barclays.
Raimo Lenschow
My question was, as you think about next year, how should we think about existing customers versus new customers? You obviously had a record new customer adds. What are you seeing in terms of customers’ willingness to do it like normally in the olden days in people would stay with the incumbent in tough times and just gotten the hatches, et cetera. It seems to be different for you. So could you speak a little bit of what you’re expecting new customers were existing customers in that guidance?
Mike Scarpelli
Yes. Well, Raimo, in terms of — from a revenue perspective, most of the revenue is really driven by our existing customers because it takes customers time to get their data into Snowflake and ramp up production. But with that said, we’re still very much focused on landing new customers. It’s not really the quantity. It’s the quality of new customers. We tend to focus very much on the largest enterprises and Global 2000 is one of the metrics that we give. But it’s not just Global 2000, it’s large public sector clients as well as a lot of the big private companies in the world as well, too. And so we’re going to continue to do that. And as you can see by the Global 2000, they’re still willing to do — bring in new vendors.
Operator
Our next question is with Kirk Materne from Evercore.
Kirk Materne
Mike, you mentioned that there weren’t any patterns to decipher just given you guys are across a number of different verticals and geographies. But I was curious in the verticals that are doing well, like financial services and the like. Are you starting to see that the network effects that come along with Snowflake are really helping those verticals do well despite the macro backdrop. It’s just interesting to note that your stable edges are up. And I expect those verticals where you’ve really built out industry-specific functionalities playing out and perhaps those customers are able to grow faster just because they’re more locked in across the entire industry. Can you just talk about that?
Mike Scarpelli
Yes. Well, I’ll start and then I’ll let Frank. Well, clearly, the network effect is important, and we really do see that in financial services, which have the biggest concentration of stable edges. And you can see that in the outperformance of financial services. But definitely, we are seeing the network effect and it’s really the data sharing is one of the things that — things that is driving that.
Frank Slootman
Yes. The other thing, Kirk, is every industry has its own unique set of dynamics that we’re calling in other words, things that are driving data networking relationships between entities. For example, in healthcare, it’s through relationships between payers and providers in media and entertainment. There’s enormous amount of data sharing going on there in terms of consumer packaged goods, the advertisers, retailers and so on. So they’re all a little different. As Mike said, financial is very much driven by the fact that historically in financial services institutions are pumping massive amounts of data around every single night to all these different destinations, especially in asset management and subsectors like that. So we really view — I mean, data network in plays out differently in every industry sector and subsector, but they become — there’s a lot of data gravity is what we call it that starts to happen that benefits us enormously. It really lowers the friction of getting access to new accounts, and you see that very pronounced in verticals like financial services.
Operator
Our next question is with Keith Weiss from Morgan Stanley.
Sanjit Singh
This is Sanjit Singh for Keith. I wanted to go back, Mike, to some of the guidance framework that you laid out for us, particularly with respect to fiscal year ’24, I think you talked about 47% growth. Is there any way you can sort of draw the bridge for us in terms of next quarter you’re guiding to think about 49% at the high end; and then for the full year next year, approximately 47%. What sort of gives you the confidence that your Q4 exit growth rate is going to be durable going into next year?
Mike Scarpelli
Sure. Well, I’ll say Q4 is — it is a quarter that has a lot of holidays in it, and we do think we’ve lived through COVID that people are traveling more. There is a big human component as well, too. So we all along have been forecasting that Q4, we’d see the impact of that, but we also have a number of significant customers that we have signed up, that we see them ramping up next year on Snowflake as well as some of the things we’re doing with Snowpark with Python, we’re starting to see traction in that as well, too. But we think that’s going to be more of a 2024 impact.
Sanjit Singh
Makes total sense. And then I was wondering if you could give us a little bit of sense of the consumption, the cohorts and how they’re sort of behaving. So you’ve talked quite positively about the top 10 customers and obviously, new customers don’t contribute even though that’s coming in at a very fast clip. But if we strip out just the top 10 customers and the new customers, that sort of core customer base, how has those underlying expansion trends materializing over the quarter and as we’ve gotten past the October quarter into November, December, what are some of the underlying trends for the core of the business outside of the top 10?
Mike Scarpelli
Yes. Well, let me clarify something on the top 10, when I said six are growing faster than the pace of the company. We actually have three that actually sequentially were down in the quarter, which was expected, and those are some of those companies we talked about early in the year, and they’re all in the technology sector that wouldn’t surprise you if you knew their names. But what I will say is we continue to see strength, in particular, in financial services, the advertising and media space. Where we do see weakness is we do see weakness in APJ and a lot of that has to do with the fact the FX is really impacting them. And then you do see weakness — I didn’t see it in the bookings but in consumption in the more of the SMB customers. We do see that as we call them our corporate accounts, but these are the 500 or less employees and I definitely did see some consumption weakness, but I want to stress, I didn’t see they need bookings that they have that added RPO, but definitely out of consumption.
Operator
Our next question is with Alex Zukin from Wolfe Research.
Alex Zukin
So I guess if I — it sounds like there’s a lot of nuance across a lot of different industries and customer sizes and geographies. If we think about the guidance for next year, are you guiding to — you mentioned the guide for next quarter, it’s prudent to assume a more riskier or a more prudent scenario around the continuation of macro trends. What are you assuming for next year? Is there a linearity where you’re assuming a second half better than the first half or continuing to get worse? Walk us through some of the puts and takes around that guidance trajectory.
Mike Scarpelli
I’m factoring in that we’re going to continue to stay consistent where we are right now through the balance of next year. And if the things turn around, that’s upside for us. And as I said, this is just as we’re doing planning right now, we’re not expecting things to change. And I really don’t know and probably maybe you have a better sense, but all I can do is forecast based upon what we see today.
Alex Zukin
Got it. And for some of the customers or cohorts that you’re seeing where like they’re sequentially declining, are you starting to see kind of we’re working with them around a new baseline? Like basically, when do some of these optimization patterns kind of rebase and start growing in some of these new areas like Streamlit and others that you’re out there in the market with?
Mike Scarpelli
Well, what I would say is these are three customers that’s unique to them with the challenges that they’ve been placing or had in their businesses that have been pretty public. And I think 1 of the reasons why as I said, technology has underperformed. We are seeing a lot of technology companies you’re hearing in the news that are either freezing, hiring or cutting headcount and they’re definitely looking to optimize on cost. But these three customers, in particular, I think we’re at their baseline right now. And as long as their business is kind of stabilize and grow, then we’ll see some growth out of them, but I’m not factoring any growth in them this quarter.
Operator
Our next question is with Brad Zelnick from Deutsche Bank. Our next question will be with Gregg Moskowitz from Mizuho.
Gregg Moskowitz
Congratulations on delivering very healthy product revenue in this environment. My question relates to Q4, where obviously the product revenue guidance was below where consensus was. And I’m curious, how much of this Mike is a reflection of a moderation in consumption in the month of November or over the last six weeks, as you said, in APJ and across the SMB as opposed to embedding more conservatism amid the existing macro uncertainty. Would you say it’s tilted more towards one versus the other?
Mike Scarpelli
Well, the way we do our forecast is based upon historical performance, and we definitely did see a slowdown in the month of October, not that dramatic, but we typically would see week-over-week growth and we saw a number of weeks where it was pretty flat. I will say November is starting to tick back up again, and that’s all factored into the guidance given the macro backdrop we have right now.
Operator
Our next question is with Simon Leopold from Raymond James.
Victor Chiu
This is Victor Chiu in for Simon. Previously, your commentary seemed to imply that slowing consumption in a weaker macro environment would be more concentrated around customer groups or verticals. Is that still the case? It seems that that’s still the case. I just want to confirm. And what, I guess, has changed versus your expectations in the past? What kind of trends are you observing that are kind of falling out of what you were expecting previously?
Mike Scarpelli
Well, to be clear, it hasn’t changed that much from what we’ve been expecting all year. And as I said, there are certain verticals that are not performing as well, technology being one of them that we mentioned from where we were six months ago. Financial services doing extremely well and expect that to continue. Actually, we landed a very nice deal in the financial services sector that, that customer will ramp in the second half of next year and will be a meaningful customer, will be a top 10 customer one day. And the other area that, as I mentioned, is doing very, very well, is the whole advertising media space, and a lot of that is driven by our clean room technology and what we’re doing there as well, too. I would say the only thing that’s really changed this quarter, and it’s a very small piece of our overall revenue is the SMB segment, you’re really seeing a slowdown in consumption by those customers. It’s not going away, but it’s just not growing like it was at the pace of growth. And same with APJ. But the U.S. verticals, large enterprises, doing extremely well.
Victor Chiu
Okay. That’s helpful. And I guess can you just give us an update around some of your new initiatives like Snowpark and unstructured data and just kind of the traction and progress you’re having with those initiatives?
Christian Kleinerman
Christian Kleinerman here. Snowpark saw GA in November 7. And as a percentage of customers that are evaluating the technology, it’s a very healthy rate. The consumption has not yet materialized because they’re planning premigration doing POCs, et cetera, but it’s quite promising. And as Frank mentioned, Streamlit will be in private preview at the beginning of the year, which we also think will have a good number of interesting use cases to our customers.
Operator
Our next question is with Kamil Mielczarek from William Blair.
Kamil Mielczarek
You’ve done a great job growing the sales force this year, the pace of hiring seems to have accelerated in the quarter. Can you talk about where you’re focusing incremental investments? And should we expect these new hires to begin to contribute in fiscal ’24 to revenue? Or will the impact to come in 18 to 24 months, given the time it takes for new customers around?
Mike Scarpelli
Well, we’re very much focused this year on our hiring and our sales force to go into existing markets. We’re not opening many new territories this year, and it’s really to go deeper into core markets, both verticals, North America but in particular, Germany, France and the U.K. as well as Australia and Japan and APJ. And we do believe these people will be contributing to bookings more in the second half of next year. And remember, when a booking comes in, it takes a while before you really start to see meaningful revenue from those customers. Generally, it’s a six-month lag before they really ramp up.
Kamil Mielczarek
That’s helpful. And just a quick follow-up. Can you update us on Python environment? Are you seeing any changes, particularly on the product side?
Mike Scarpelli
Sorry, I didn’t quite get that. Update on what?
Kamil Mielczarek
The competitive environment?
Frank Slootman
It’s Frank. I would say that the competitive dynamic is substantially unchanged. We’re — I think the balance of partnership versus competition shifts marginally from 1 period to the next. I think we’ve set publicly that our partnership with AWS Amazon has been incrementally stronger and less competitive over time and that continues. Microsoft has been healthy and with Google GCP has been about the same. Most of our competitive reality, if you will, is really dominated by the public cloud companies, and that’s been true for as long as we’ve been here.
Operator
Our next question is with Derrick Wood from Cowen & Company.
Derrick Wood
Great. I always like that you guys highlight the average G2K spend, I think you said it was $1.3 million. As you look at other companies that are more mature, have larger revenue scale or even as you look at your own more mature customers, what do you think the longer-term level of spend out of an average G2K customer could be down the road? And then I guess, more specific to the quarter, you did have a strong G2K add, strongest in five quarters. Are you seeing any pickup in migration activity or anything to call out in terms of strength this quarter?
Mike Scarpelli
Yes. I’ll just say on the G2K, there’s no reason why a G2K can’t spend well north of $10 million a year on Snowflake and that’s a conservative number. But it will take time to get there. This is really a marathon. It’s not a sprint for our customers, and it will take time. And we are starting to see very large customer relationships. We did sign a $100 million contract in the quarter, again, with an existing customer on renewal, and we will have $100 million plus contracts this quarter in Q4 with customers that I know are running out of credits and want to lock in for long term. So it’s just going to take time to grow these customers. Just like it took us, I think Capital One is one of our — is our largest customer. It’s taken them 5.3 years to get to where we are now. Most of our top 10 customers, with the exception of 1 in 4.5, 5 years old customers to get into that top 10. And we think that trend will continue that it will take customers that long to ramp to get to those sizes. And then sorry, Derrick, what was the second part of your question.
Derrick Wood
Just the strength in the G2K adds in the quarter and if there was anything to call out, if you’re seeing perhaps a pickup in kind of legacy migration activity.
Mike Scarpelli
No. What I want to remind you, though, too, is selling into a Global 2000 is not a one or two-quarter event. These are one to two-year sales cycles. So it wasn’t surprising to us that we landed these. We’ve been working on these for quite some time, just like we have a very healthy pipeline of 1 for all of next year. What quarter they’ll land in is really hard to say. But even if I land them, it takes me six, nine months to ramp them. But we’re very focused on those, and we know who they all are, and we have reps assigned to them.
Operator
Our next question is with Sterling Auty from SVB.
Sterling Auty
I’m just wondering with the macro uncertainty, if you’re seeing any customer behavior changes in terms of the type of data that they’re ingesting or even if they modify and reduce some of the data ingestion that maybe they were doing previously?
Frank Slootman
This is Frank. Not really seeing that. We have done a lot of traveling during the quarter inside and outside the country. And I think one of the sentiments that I want to mention is that we’re sort of past — sort of the bleeding edge earlier adopter class customers that we have acquired over the last, whatever, five, six, seven years. And we’re now into the people that didn’t sign up early on. And their overriding sentiment is a sense of somewhat a fear of missing out. And they’re looking at us like we can’t be left behind, help us catch up. And a lot of times, the challenges around that are based on their ability to harness the technology in terms of the skills and the expertise. So in other words, our mix of tools is going to evolve to really help customers address that gap because of anything they want to accelerate they want to lean in, they want to move faster.
They literally overriding sentiment is we’re afraid to be left behind. This is how important this is. And they are clearly identifying what they think is holding them up in terms of getting there.
Operator
Our next question is with Brad Reback from Stifel.
Brad Reback
Mike, as we think about the macro backdrop, what, if any, impact should we expect to — for that to have on an RPO in 4Q?
Mike Scarpelli
I don’t see it having a big impact on Q4 based upon the pipeline of deals and knowing the number of customers I know are running out of credits. And I should say, from a current RPO, the big question is whether customers in this environment will do multiyear deals or just choose to renew for 1 year, which they have the option to do as well, too. But with that said, I know Q4 will always be our largest addition to RPO. And based upon all the sales calls that we have, I feel pretty good about that right now where we’re sitting. But obviously, there’s still two months left in the quarter.
Operator
Our next question is with Will Power from Baird.
Will Power
Mike, it was great to see the higher free cash flow guidance, I guess, this year initial expectations for next year. And I guess the longer-term target looks pretty conservative, I guess in light of that, but it would be great just to get kind of perspective on kind of the key upside drivers there relative to what you were previously anticipating.
Mike Scarpelli
Well, part of it is just what we guided to. This year is going to come in where we thought it was going to come in for the second half of the year. But a lot of it is driven by customer consumption with some of our largest customers and knowing the RPO that they have and the timing of when those things are going to get billed. But coupled with the fact that we are slowing our hiring down next year, we’re seeing very positive gross margin improvements. I do think there’s more opportunity next year for gross margin improvement, but wait until we guide just based upon some things we’re in discussions with the cloud providers. And I feel pretty good about those numbers sitting here right now on our preliminary planning for next year.
Operator
Our next question is with Mike Cikos from Needham & Company.
Mike Cikos
I had a question about the optimization trends that we’re seeing from customers and really, it relates to the cohorts here. But given the current macro backdrop, is it fair to think that newer customers who maybe were onboarded in the most recent six or nine months and are on that growth trajectory? Are they at a slower rate versus previous cohorts? Can you elaborate at all as far as what the more recent cohorts are demonstrating from a growth perspective?
Mike Scarpelli
I really haven’t looked at that, but I’m not — what I will say is customers today, we spend a lot more time with them on making sure they use Snowflake efficiently, and there’s a lot more people that have experience with Snowflake that it’s — I think the customers that were growing on Snowflake today that are starting out are much, much more efficient in how they use Snowflake. But I’ll turn it over to Christian, who actually talks to a lot of our customers.
Christian Kleinerman
Yes. We’re very focused on helping our customers do not go through a cycle of grow, optimize, grow, optimize, but just being a smoother curve all along. And it is, as Mike said, expectation setting, explaining with training and other material, but also product enhancement and we’re seeing that type of behavior, both with existing and new customers.
Will Power
Got it. And one more house cleaning, if I could, but sorry, housekeeping, if I could. But can you just remind us what the revenue exposure is from a contribution standpoint from that SMB segment that we have called out?
Mike Scarpelli
It’s less than 10% — it’s right around 10%.
Operator
Our next question will be from Steve Koenig from SMBC.
Steve Koenig
Great. So your ability to grow revenue 67% year-on-year in this environment speaks to very strong long-term adoption trends. But I’m wondering more on a short-term basis, if we look at quarter-on-quarter product revenue additions, I think it’s kind of gone flattish in Q3 year-on-year and may go negative next quarter. So I’m wondering, how do you think about planning your sales additions and maintaining sales productivity? I’m curious about your thought process there. That’s all I have.
Mike Scarpelli
Yes. I will say in a consumption model, quarter-over-quarter additions is not as meaningful because so much of the consumption is tied to what customers are doing at specific times in their business. And also Q4, as I said, is one that has seasonally higher number of holidays with people taking — and remember, about 70% of our revenue is tied to human interaction with our system, 30% is really driven by scheduled jobs. So that has an impact. But also, I want to remind you that a lot of the stuff we’ve been doing around hardware improvements and stuff is really hitting us in Q4.
Operator
Our final question shall be from Brent Bracelin with Piper Sandler.
Brent Bracelin
Thanks for squeezing me in here. I totally get how consumption could slow here just given some of the challenges in these verticals, obviously, recessionary headwinds. I’d be curious and more curious to hear the offset to consumption, which is expanding number of use cases. So do you have any sights or visibility into how in a recessionary environment, customers’ appetite to expand either the new departments or expand into data science. Some of our job postings data suggests that there are people aggressively hiring for Snowflake and data science scenarios. I’d love to get the view here on how quickly over the next year or two, you could see use cases drive an offset to consumption?
Christian Kleinerman
Yes. Just having visited with lots of customers during our Data Cloud world tour, we see pretty high interest on a number of new use cases, Snowpark for data engineering as well as data science, cyber security is a new workload, we see a lot of intercept from our customers. And even though it’s a little bit later when to materialize on our end, unit store and the ability to build applications in Snowflake is definitely driving a lot of interest. So the willingness to expand the use cases seems unaffected by the broader context.
Operator
That concludes today’s call. Thank you for your participation. You may now disconnect your lines.
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