I am trading shares through the IG Market. I have accepted and successfully paid for an entitlement offer from Resolute Mining Limited (ASX: RSG) and the IG website and App shows that I hold shares.
Today (12/12/2022) is the first day that the ASX announcement announced that the purchased shares are available for trading, but IG market is actually not available for trading, I contacted customer service and was told that they are also waiting to receive entitlement from the custodian citi bank and told me to be patient.
But until the market close today there is still no solution. This makes me miss the best trading price. Can I ask IG for compensation?
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