IB platform | Aussie Stock Forums

Hello this programme is very frustrating and overly complicated to use . I have tried to locate an email address or contact for this Company as there is nothing on their website. Hopefully I can get used to this platform as I have just signed up for a trial but the initial experience was very frustrating and tedious – I have glanced at a few tutorials which look overly complicated but cant find anything that presents a straight forward operational usage guide as to how to setup charts and basic order placement. The main issue is with the basic structure of the programme – is there a tab at the top of the chart where I can select bar chart or candles – I spent 20 minutes searching for this basic format alone a feature which is standard on most platforms , there was a button that said candles which I pressed four times only to be stuck with a line graph – the layout is very awkward and cumbersome to use or maybe I am not setting the page up correctly . No email address or point of contact leaving users confused as to how to properly configure the programme – at least IG have an assistant I can talk with – first pass very frustrating and overly complicated but I will need to learn it .

Managed to open the account but the chart is very cumbersome and awkward to work with .
how can I compress the chart so it will display say from 2018 – current . most standard charting platforms have this feature where you can press the arrow back or forth to compress the chart and display a larger timeframe without having to manually enter a fixed date period turning an ordinary task into an ordeal .
Also I noted that I was unable to press the right or left chart arrow at the bottom of the screen to display a bit of space between the last bar and the corner of the chart another standard feature on most basic charting programmes as I like to have a bit of blank chart on the far right hand side to use but it appears that I cant or dont know how to do this with the IB platform .
Also tried to perform a basic search for CBA in the help / ticker lookup on the right hand side – the most basic of searches and was bombarded with another message – Feature Search enter a function or Command Name – I am not sending an Astronaut to the Moon I just merely want to display a price chart but I do notice they have a large clear promotional box prompting me to refer this product to a friend which works effortlessly unlike most of their other settings – maybe I just havent properly learnt how to apply the settings but compared to other programmes I have trialled the degree of complexity to perform an otherwise simple automated task that I would apply in another programme is clearly lacking in the IB platform – hopefully it gets easier or will I need a pilots license to apply a simple trendline .
It looks it wont allow me to scroll the chart back to compress it and display larger time period like most programmes do